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Customer Relations Assistant
2 weeks ago
**Roles & Responsibilities**
- Address their needs and concerns efficiently and effectively.
- Coordinate arrangement of trial lessons for relevent classes between tutor and student/parents.
- Perform general administrative work (e.g. follow up on enquiries, provide general support to visitors, etc)
- Update and report to Centre Manager on status of enquiries, successful sign-ups, parent/student feedbacks
- Other administrative ad-hoc duties where necessary.
**Requirements**:
- A team player and able to work in a fast-paced environment.
- Proactive, self-motivated and keen to learn.
- Good communication and interpersonal skills.
- Ability to change & adapt (high adaptability).
- Meticulous in details.
- Previous customer service experience preferred.