Desk Assistant

2 weeks ago

Singapore PVM (SINGAPORE) PTE. LTD. Full time

**Corporate Culture and Guiding Principles**:
TP ICAP is a leading market infrastructure and information provider.

We connect clients seamlessly and responsibly across the world’s financial, energy and commodities markets.

We are the world’s largest inter-dealer broker, the world’s leading Energy & Commodities broker and the world’s leading provider of OTC market data.

By combining our people's know-how with the latest technology, we improve market access, price discovery, trade execution, liquidity and information flow.

Our clients include banks, asset managers, hedge funds, corporates, and energy producers and refiners.

Our people lie at the heart of our Group. Diverse in their skills, experience and backgrounds, our colleagues are united in their collective drive to develop and deliver the best solutions to meet the needs of our clients.

**Responsibilities**:

- Promote PVM as a company
- Provide complete support to the brokers for the smooth running of the desk
- Ensure timely input of trades into trading systems
- Assistance in the administration of auctions
- Resolve any trade queries received internally and externally, and ensure any trade discrepancies are resolved in a timely manner
- Identify trade opportunities and calculate strategies
- Keep trade records up to date
- Update real-time manual / electronic whiteboards with market data
- Provide input on various projects for brokers and traders
- Provide trade details to brokers and traders on a daily basis
- Monitor markets and follow financial news and developments
- Fulfil additional / ad hoc duties as required to meet the needs of the business

**Person Specification**:
**Client Focused**
- Personable and engaging
- Communicates effectively and efficiently to internal and external stakeholders
- Build relationships and networks with both internally and externally wherever possible
- Demonstrates strong customer focus
- Demonstrates ability to work effectively with others
- Constructively handles disagreements to reach a resolution
- Ability to work with diverse groups/ personalities

**Innovative**
- Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights
- Seeks opportunities for improvements
- Handles situations and problems with innovation and creativity

**Dynamic & Competitive**
- Demonstrates high levels of energy in seeking out and achieving new goals
- Goes that “extra mile”
- Is a self-starter
- Shows evidence of being comfortable working in fast paced or pressured environments
- Enjoys a challenge and is able to escalate
- Does not give up easily

**Open & Communicative**
- Adapts communication style to suit audience
- Projects personal credibility
- Interacts confidently without being overbearing
- Ability to work effectively in a high pressure environment
- Keeps emotions under control in difficult situations
- Handles criticism constructively

**Professional Integrity**
- Able to demonstrate honesty, integrity and professionalism
- Promotes loyalty to TP ICAP and its principles
- Works ethically and shows respect for both professional and company values

**Effective**
- Excellent attention to detail, highly organised with a proactive approach
- Strong analytical ability and problem solving skills

**Knowledge & Understanding**
- Understands ideas and has a viewpoint on the markets and economy
- Willingness to engage with internal and external stakeholders outside of the immediate desk environment

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