Technical Customer Support

2 days ago


Jurong East, Singapore Prospect Consulting Services Pte Ltd Full time

Provide on-site technical support to resolve customer issues promptly.
- Lead troubleshooting and solution development for both end-users and internal support teams.
- Manage pre-sales, installation, and post-sales support for the company's products.
- Collaborate with Sales and Project teams to deliver solutions and ensure customer satisfaction.
- Travel extensively (up to 75%) for on-site support and project work.
- Company car will be provided.

**Minimum Qualifications**:

- Degree/Diploma in Mechanical Engineering or equivalent experience.
- 3-5 years of experience as a Senior Technical Support Engineer.
- Expertise in troubleshooting, diagnosing, and solving Dosing Pumps related problems.
- Excellent customer service, communication, and time management skills.
- Ability to work independently, prioritize tasks, and thrive in a fast-paced environment.
- Class 3 licence with min 2 years driving experience and clean record.

**Job Types**: Full-time, Permanent

Pay: $2,300.00 - $2,400.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: Hybrid remote in Singapore 609917



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