Management Associate

2 days ago

Singapore PEDRO GROUP PTE. LTD. Full time

At Pedro Group Pte Ltd, our mission is to offer high quality products and services with a commitment to perfection. We rely on each and every employee to help us meet this goal.

**Programme Progression**
Management Trainees are required to successfully perform the following roles as part of their progression with the company in retail operations:
Customer Service Executive ->Senior Customer Service Executive -> Supervsior -> Training Assistant Shop Manager-> Assistant Shop Manager -> Training Shop Manager -> Shop Manager

**Shop Manager**
This program will take approximately 1 - 2 years depending on the performance of the management associate.
Our Shop Manager will manage a local retail store and the team.

**The Program**

**Phase 1: Retail Exposure Program**
Trainees will undergo OJT by assigned buddy and perform the roles of sales/service professional and Shop Manager. Following are some hands-on skills that trainees will have to be competent at:

- Shop Tour - Understanding the trading areas
- Selling Floor - Display standards, color coordination of products etc
- Stock Room - Inventory Management
- Pricing & Product Knowledge
- Promotion & Sales Process
- Customer Service Standards
- Sales / Targets Achievement
- People Management and Development
- Documentation and procedures

**Phase 2: Leadership Development Program**
Leading & Coaching Sales Associate in the retail outlets for the day-to-day sales and operations duties
- Managing sales targets including setting and monitoring of sales targets
- Responsible for maintaining professional standards of customer care including managing customer feedback, performing customer recovery and etc.
- Managing inventories of the outlets including organizing the storeroom, ensuring adequate stock level & sizing
- Managing visual display
- Executing other administrative duties that include: conducting staff appraisal, staff scheduling and roster, setting of sales targets and etc.
- Quarterly presentations to the Operations Team and Management

**We are looking for talent who are**:

- Must have a Degree in Business Management or related disipline
- Willing to work retail hours
- Willing to work in a fast-paced environment.
- Possess effective interpersonal skills and love to interact with people from all walks of life
- Sales oriented and passionate for achieving of sales targets
- Possess good salesmanship and sense of entrepreneurship
- Able to work effectively with a diverse workforce i.e. people of different ages, races and etc
- Maintaining a well-groomed, professional appearance while at work.
- Strong interest in fashion styling
- Fun, vibrant & outgoing personality with great personal style
- Keen sense of fashion and a passion for the fashion industry

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