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Operations Executive

2 weeks ago

Singapore aAdvantage Consulting Group Pte Ltd Full time

**WHAT YOU WILL DO**

As an Operations Executive (Fieldwork), you will support the research team in data collection and processing in the following areas:

- Conduct mystery audits to ensure compliance to service standards
- Conduct telephone or face-to-face interviews to obtain relevant information by asking questions from a prepared outline
- Contact individuals from a prepared list of names to introduce and explain the study objectives and protocol and schedule interviews or invite them to participate in focus group discussions
- Conduct data entry of collected data
- Identify and report problems in obtaining valid data

**WHAT IT TAKES TO BE IN THIS ROLE**
- Working knowledge of MS Office including Excel, Word and PowerPoint
- Some experience in telemarketing sales, outdoor sales or frontline customer service will be an added advantage
- Good listening, interpersonal and interviewing skills
- Enjoy interacting with people
- Achievement and goal-oriented
- Able to work independently

**Job Types**: Full-time, Permanent

**Salary**: $2,200.00 - $3,000.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Flexible schedule
- Professional development
- Work from home

Schedule:

- Flexible hours
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
We abide by all government Safe Management Measures in place.