Technical Support Lead

**This is Adyen** Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...

Wise is a global technology company, building the best way to move and manage the world’s money. **Min fees. Max ease. Full speed.** Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team,...

Job DescriptionWe are seeking a Service Desk Manager to join our team. As a Service Desk Manager, you will be responsible for managing the Service Desk team and ensuring that customer service is delivered flawlessly.The role involves managing incident restoration and service level agreements, as well as monitoring the duties of the service desk team members...

Lead Technical Support SpecialistTo excel in this role, you will be responsible for leading a team of engineers and providing technical support for installation, service, and repair work on mechanical systems.Key responsibilities include:Leading, mentoring, and managing the engineering team for internal workshop and outfield tasks.Working out of town and...

Job Summary We are seeking an experienced Service Desk Manager to lead our technical support team and provide top-notch service to our users. Key Responsibilities: Manage the day-to-day operations of the Service Desk, ensuring prompt and effective resolution of user queries and incidents. Analyze and resolve complex technical issues, escalating where...

Company Description **Informa** is a leading international intelligence, events and scholarly research group. We're here to champion the specialist. Through hundreds of brands and a range of products and services, we connect businesses and professionals with the knowledge they need to learn more, know more and do more. Informa is listed on London Stock...

Our mission is to provide industry-leading unified identity protection solutions for hybrid and multi-cloud environments. We develop cutting-edge cybersecurity technology that solves urgent customer needs today and is also a game changer for years to come. Silverfort’s team includes exceptional researchers, engineers, and technology experts who...

11.2. Technical Support Personnel 11.2.1. Each Technical Support personnel shall have: a) ITE or Diploma in Information Technology or its equivalent; b) a minimum of 2 years relevant experience in an on-site Technical support role; d) the ability to handle Level 2 support; e) basic knowledge of ITIL process such as Incident, Problem and Change...

Our ideal candidate will be a seasoned professional with extensive experience in technical support, ideally within the financial markets industry. They should possess a deep understanding of market data applications and their usage in the sector.The role involves leading a team of experts to provide top-notch technical support for our clients. This includes...

Manage and lead the Service Desk and staffs to provide 1st level technical suppor - Act as a further escalation point for unresolved or escalated cases and provide guidance to the team. - Report to SD managers on any issue that could significantly impact the SLA and recommends action plan. - Take overall responsibility for incident management and request...