
Outlet Supervisor
1 week ago
_**Position: Outlet Supervisor (Non-Halal Restaurant)**
**Location: Island Wide Outlets**_
- Annual Leave: start from 12 days**Responsibilities**:_
- Take responsibility, to assist the outlet manager and take charge of the shift in his/her absence
- To check manpower for each shift, paying particular attention to slow periods and peak periods.
- To provide training to service crew.
- To lead the service crew to ensure they perform their job tasks well.
- Motivate team members and maintain a high level of team spirit (or team cohesiveness)
- Ensure staff understand and adhere strictly to all policies, procedures, standards and guidelines
- To keep record of staff attendance, absence, PH, annual leave, etc.
- To follow-up on issues not done and ensure proper channeling of these jobs.
- To be responsible for prevention of high breakages and maintain record on operations inventory.
- Handle guest complaints effectively and professionally. Inform Outlets Manager/GM on the nature of complaints
- To manage and supervise all service of food and beverages in the outlet.
- Ensure that the brand values and standards are delivered and profitability achieved.
- Delivering superior guest services and ensuring absolute customer satisfaction
- To coordinate with Chef to ensure smooth and efficient operations.
- Maintain high standards of quality control, hygiene, and health and safety of the operation
- To take responsibility to complete the work to the satisfaction of the Outlet Manager.
- To report to the Outlet Manager if there are any challenges, staff shortage, accidents, lost and found items, guests complaints, etc.
- To perform any other duties/tasks as and when required by the Outlet Manager
**Job Types**: Full-time, Permanent
**Salary**: $2,750.00 - $3,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Weekend availability
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's or equivalent (preferred)
**Experience**:
- F&B: 1 year (preferred)
Work Location: In person
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