Ecommerce Executive

4 days ago

Clementi, Singapore RYAN'S GROCERY (S) PTE. LTD. Full time

We are in search of an energetic and inspirational **E* -**Commerce cum fulfillment Executive* to lead our e-commerce team; someone who will be at the forefront of our ambitious online and digital trajectory and confidently lead our e-commerce team to the next level The incumbent will also have a customer-first mindset, working to translate the needs of the consumers into online business opportunities.

**JOB DESCRIPTION**:
Your role will be to ensure our e-commerce platform provides a convenient channel, and effortless customer experience, for existing and new customers to purchase our products, the best all natural and organic food in Singapore. You will continue to grow our e-commerce business and achieve the agreed business plan, while delivering a great online experience to all our customers, for it is essential that we provide our e-commerce customers the same great service that they have come to expect and love in our stores. In additions, you also need to do the following:

- Process online order from all online domain
- Manage online platform order and tracking of delivery status.
- Pack orders and coordinate order processing
- Update company online shop products.
- Ensure all orders are delivered and fulfilled according to time frame.
- Attend to customer enquiries and feedback.
- Provide customer service and product sales to online customers

Enquire about customers’ needs, educate customers on our products and answer their queries.

Perform online and e-commerce orders, delivery scheduling, etc

**JOB REQUIREMENTS**

Experience in e-commerce is required.

Must be computer savvy.

Excellent communication and interpersonal skills, both written and oral.

Highly initiative with positive energy.

Possess positive attitude towards learning.

Have to work on weekends.

**Job Types**: Full-time, Permanent

**Salary**: $2,500.00 - $3,100.00 per month

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- E-Commerce: 1 year (preferred)

Work Location: In person

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