Ecommerce & Live Stream Assistant

1 week ago

Clementi, Singapore Teamwork Concepts Full time $28,800 - $38,400 per year

Job Description:

We are looking for a proactive and detail-oriented Ecommerce & Live Stream Assistant to support daily ecommerce operations and live streaming across multiple platforms and brands. This role is ideal for someone who is independent, organised, and passionate about ecommerce, digital content, and sales performance. You will manage marketplace accounts, coordinate promotions, execute livestream sessions, and analyse data to drive growth and customer engagement.

Key Responsibilities:

  • Ecommerce Account Management

Manage and optimise online store accounts (e.g., Shopify, Lazada, Shopee, TikTok Shop, Amazon)

Stay updated with platform tools, policies, and promotions

Liaise with platform reps and resolve issues promptly

Ensure accurate listings, pricing, and promotional compliance

  • Operations & Inventory

Coordinate order fulfilment and inventory accuracy

Monitor deliveries and resolve fulfilment issues

  • Campaigns & Promotions

Plan and execute platform-specific promotions

Collaborate with marketing teams and platform contacts

Track campaign results and recommend optimisations

  • Live Streaming

Plan and host product livestreams

Prepare content, operate tools, and engage audiences

Review metrics and improve performance

  • Data & Insights

Analyse sales, traffic, and campaign data

Recommend improvements to listings and strategies

  • Cross-functional Collaboration

Support customer service improvement and post-sale experience

Work closely with marketing and ops to align efforts

Requirements:

  • Minimum 2 years of ecommerce experience across multiple platforms
  • Strong knowledge of platform tools, trends, and updates
  • Experience in live streaming or video commerce is a plus
  • Analytical, organised, and skilled in multitasking
  • Proficient in tools like Excel, Google Sheets, Google Analytics
  • Good communication skills and a strong sense of initiative

Bonus Skills:

  • Marketplace promotional tools and SEO for listings
  • Basic content editing for ecommerce visuals

Job Types: Full-time, Permanent, Fresh graduate

Pay: $2, $3,200.00 per month

Benefits:

  • Employee discount
  • Professional development

Experience:

  • E-commerce: 1 year (Preferred)

Work Location: In person

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