
Venue Leader
1 week ago
**Job Scope**
The Yo-Chi Venue Leader is responsible for creating great customer experiences by running a seamless venue operation.This includes leading a strong customer service focus, driving quality standards, people management, maintaining a safe working environment, and full accountability to achieve commercial results.
**Roles and Responsibilities**
- Model ideal customer service standards and ensures every team member is committed to doing the same
- Deliver serviced-based training and coaching for Team Members and other venue leaders as required
- Manage all food inventory to maximise sales and profitability
- Drive a high level of product knowledge among the team through training
- Manage and lead all team members through the entire employment lifecycle
- Recruit and onboard new team members as required
- Record and act upon any identified hazards in the venue
- Provide feedback and ongoing coaching of the team to build on product quality, knowledge, and service skills
- Implement performance management plans with underperforming team members as required
- Work with the operations team on venue business planning, including local marketing and Communi-Chi
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Venue Leader
2 weeks ago
Singapore YOCHI ASIA PTE. LTD. Full timeJob Scope The Yo-Chi Venue Leader is responsible for creating great customer experiences by running a seamless venue operation.This includes leading a strong customer service focus, driving quality standards, people management, maintaining a safe working environment, and full accountability to achieve commercial results.Roles and Responsibilities Model ideal...
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Venue Leader
2 weeks ago
Singapore YOCHI ASIA PTE. LTD. Full timeRoles & ResponsibilitiesJob ScopeThe Yo-Chi Venue Leader is responsible for creating great customer experiences by running a seamless venue operation.This includes leading a strong customer service focus, driving quality standards, people management, maintaining a safe working environment, and full accountability to achieve commercial results.Roles and...
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Venue Leader
1 week ago
Singapore YOCHI ASIA PTE. LTD. Full timeRoles & Responsibilities Job Scope The Yo-Chi Venue Leader is responsible for creating great customer experiences by running a seamless venue operation.This includes leading a strong customer service focus, driving quality standards, people management, maintaining a safe working environment, and full accountability to achieve commercial results. Roles...
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Assistant Venue Leader
1 week ago
Singapore YOCHI ASIA PTE. LTD. Full time**Role Purpose** The Yo-Chi Assistant Venue Leader is responsible for creating great customer experiences by supporting the Venue Leader in running a seamless venue operation. This includes leading a strong customer service focus, driving quality standards, people management, maintaining a safe working environment, and financial accountability to achieve...
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Assistant Venue Leader
3 weeks ago
Singapore YOCHI ASIA PTE. LTD. Full timeRole Purpose The Yo-Chi Assistant Venue Leader is responsible for creating great customer experiences by supporting the Venue Leader in running a seamless venue operation. This includes leading a strong customer service focus, driving quality standards, people management, maintaining a safe working environment, and financial accountability to achieve...
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Assistant Venue Leader
2 weeks ago
Singapore YOCHI ASIA PTE. LTD. Full timeRole Purpose The Yo-Chi Assistant Venue Leader is responsible for creating great customer experiences by supporting the Venue Leader in running a seamless venue operation. This includes leading a strong customer service focus, driving quality standards, people management, maintaining a safe working environment, and financial accountability to achieve...
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Assistant Venue Leader
3 weeks ago
Singapore YOCHI ASIA PTE. LTD. Full timeRoles & ResponsibilitiesRole PurposeThe Yo-Chi Assistant Venue Leader is responsible for creating great customer experiences by supporting the Venue Leader in running a seamless venue operation. This includes leading a strong customer service focus, driving quality standards, people management, maintaining a safe working environment, and financial...
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**Venue Operations Manager
2 weeks ago
Singapore beBeeLeadership Full time $2,800 - $4,200Job Description\The primary objective of the Assistant Venue Leader is to ensure a seamless venue operation while fostering an exceptional customer experience.\This role involves collaborating with the Venue Leader to achieve commercial results, maintain high quality standards, and promote a safe working environment.\Key Responsibilities:\\Maintain a clean...
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Venue Experience Lead
2 weeks ago
Singapore beBeeExperiential Full timeJob Overview The key objective of this role is to drive exceptional customer experiences by supporting the Venue Leader in managing a seamless venue operation. This involves leading a strong focus on customer service, driving quality standards, people management, maintaining a safe working environment, and achieving commercial results. This role...
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Area Leader
1 week ago
Singapore YOCHI ASIA PTE. LTD. Full time**Role Purpose** The Area Leader is responsible for the successful running of the Yo-Chi venues within their designated area or state. The primary purpose of the role is to lead, mentor and provide structure to the Venue Leaders and their direct reports, to ensure the business vision, culture and financial objectives are met. **Roles and...