Head of Operations

2 days ago

Singapore THE EXECUTIVE CENTRE SGP PTE. LIMITED Full time

**Position: Head of Operations**

The Executive Centre is an innovative, multinational, flexible workspace provider, catering to businesses and individual members from the broadest spectrum, each with unique requirements.

This role will oversee all operational performance facility management and service standards within the city. As the Head of Operations, you will plan and monitor the day to day running of the operations, working closely with the MD, City Head and Regional Head of Ops and collaborating with other functional departments to build and maintain business continuity and achieve the desired business performance.

You will have responsibility to drive the teams to achieve client satisfaction and engagement levels, to ensure we maintain and improve our physical products and locations, as well as responsibly drive operational revenue and expense operational expense management across your city.

As a conduit between HQ and the local business, you will need to develop and nurture open communication channels and seek dialogue with HQ, to ensure both alignment to company practices and standards, as appropriate, and the opportunities for continuous improvement and learning. Be open to and drive change as needed.

**_Responsibilities: _**
- Strategically implement best practice for all daily operations including centre opening and closing, all Front Desk activities, and the facilitation of Member activity are delivered consistently
- Manage the working environment to ensure teams can develop the positive working relationships with all Members, addressing feedback and implementing engagement strategies required
- Ensure that the maintenance of all Centre’s facilities, decorations and furniture, cleaning, repairs and areas of improvements is efficiently acted on and responsibly managed
- Work across the city to ensure every location’s contribution to the business performance metrics in your city
- Manage your own and your teams’ contributions and deliverables, professionalism and proactivity, learnings and improvements. Manage all stakeholders to achieve desired performance

**_Who are we looking for: _**
- Bachelor’s degree is preferred
- Good command of written and spoken English and local language
- Minimum 7 years customer service and admin experience in hotel, retail or client centric environments is preferred
- 5 years in a team management role, displaying a hands-on approach and good business acumen
- Strategic leadership
- Customer oriented, with excellent interpersonal and management skills
- Sales / Persuasion & Negotiation Skills
- Analytical & Data Driven Approach
- Customer Service Orientation
- Risk Management
- Governance & Compliance
- Financial Acumen
- Stakeholder Management
- Managing in a Matrix
- Conflict Resolution & Negotiation
- Strategic Thinking & Vision
- Cultural Sensitivity
- People Management & Delegation

Your personal data would be treated confidential and would be used for recruitment purpose only.

  • Head , Operation Department

    2 weeks ago

    Central Singapore BANK OF CHINA LIMITED Full time

    **Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $9,000 - $14,000 Per Month **Date Posted** 1 day ago Additional Details **Job ID** 116421 **Job Views** 1 **Job Description**: Roles & Responsibilities Key Job Responsibilities/Duties - Establish and review key operational risk indicators/key control standards and...

  • Deputy Head

    4 days ago

    Singapore BANK OF CHINA LIMITED Full time

    Key Job Responsibilities/Duties - Assist Department Head to establish and review key operational risk indicators/key control standards and formulate action plans to minimize the Bank’s exposure to fraud and losses. - Assist in design, developing and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes...

  • Head Chef

    4 days ago

    Singapore A.SUNSET OPERATIONS PTE. LTD. Full time

    Founded in 2011, Sunset Hospitality Group (SHG) is a global leader in creating and managing unique hospitality experiences. Operating in 16 countries with 31 brands, SHG delivers high-quality services across resorts, beach clubs, restaurants, and nightlife venues. Notable concepts in its portfolio include METT Hotels & Resorts, Azure Beach, Ammos, Dream,...

  • Head (Business Operations)

    2 weeks ago

    Singapore CHANDLER INSTITUTE OF GOVERNANCE PTE. LIMITED Full time

    **The Opportunity**: The Chandler Institute of Governance (CIG) is looking for a Head (Business Operations) to oversee CIG’s core business functions, including finance, office administration, and human resource management. **Key Responsibilities**: **Finance**: - With the support of CIG’s external accounting vendor, the Head will oversee key processes...

  • Head Chef

    2 weeks ago

    Singapore COACH OPERATIONS SINGAPORE PTE. LTD. Full time

    COACH F&B IS NOW OPENED in RESORTS WORLD SENTOSA. LET'S COOK. Coach is stepping up its presence into the F&B world, and we're bringing a tight, no-fuss menu of American classics with us. This is not an overcomplicated, fine-dining kitchen—it's a high-energy, small-but-mighty kitchen that puts out great food with precision and speed. Our food is all about...

  • Head Chef

    7 days ago

    Singapore COACH OPERATIONS SINGAPORE PTE. LTD. Full time

    COACH F&B IS NOW OPENED in RESORTS WORLD SENTOSA. LET'S COOK. Coach is stepping up its presence into the F&B world, and we're bringing a tight, no-fuss menu of American classics with us. This is not an overcomplicated, fine-dining kitchen-it's a high-energy, small-but-mighty kitchen that puts out great food with precision and speed.Our food is all about...

  • Head Chef

    2 weeks ago

    Singapore COACH OPERATIONS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesCOACH F&B IS NOW OPENED in RESORTS WORLD SENTOSA. LET'S COOK.Coach is stepping up its presence into the F&B world, and we're bringing a tight, no-fuss menu of American classics with us. This is not an overcomplicated, fine-dining kitchen—it's a high-energy, small-but-mighty kitchen that puts out great food with precision and...

  • Head Chef

    5 days ago

    Singapore COACH OPERATIONS SINGAPORE PTE. LTD. Full time

    Roles & Responsibilities COACH F&B IS NOW OPENED in RESORTS WORLD SENTOSA. LET'S COOK. Coach is stepping up its presence into the F&B world, and we're bringing a tight, no-fuss menu of American classics with us. This is not an overcomplicated, fine-dining kitchen—it's a high-energy, small-but-mighty kitchen that puts out great food with precision and...

  • Head of Operations

    6 days ago

    Singapore Pacific International Lines (PTE) Ltd Full time

    Join to apply for the Head of Operations role at Pacific International Lines (PTE) Ltd Join to apply for the Head of Operations role at Pacific International Lines (PTE) Ltd Get AI-powered advice on this job and more exclusive features. Chart your Course with PIL With over 55 years of leadership in the global shipping industry, Pacific International Lines...

  • Head of Operations

    3 weeks ago

    Singapore Pacific International Lines (PTE) Ltd Full time

    Join to apply for the Head of Operations role at Pacific International Lines (PTE) Ltd Join to apply for the Head of Operations role at Pacific International Lines (PTE) Ltd Get AI-powered advice on this job and more exclusive features. Chart your Course with PILWith over 55 years of leadership in the global shipping industry, Pacific International Lines...