Member Services Manager
7 days ago
You will be working in a global MNC in luxury wine and tailor-made services, who connects the finest wine producers with the most discerning wine lovers. Their members are successful entrepreneurs, business leaders and philanthropists who comes together and share a genuine passion for wine and the special moments it creates.
They are currently on the look out for a Member Services Manager (sales support) who possess the qualities of being organized, adaptable and a problem solver with great communication skills.
**Responsibilities**:
Coordination of Members’ requests and/or delegation to the appropriate internal departments.
Follow up of invoicing, payments, outstanding balances on a regular basis.
Follow up of invitations sent out, management of Members’ replies and monitoring of the final attendance list for the internal recording/history traceability.
Launch and coordination of “group” activities for the Members (e.g., group shipments, yearly Membership/ Cellarage services renewal ).
Consolidation of operational activities and issues of the zone for weekly reporting to Head of Members Services Manager
**Requirements**:
3 to 5 years of professional experience in a Sales Support / Members Concierge environment, preferably in Wine & Spirits, Luxury Goods, or Consumer / Retail industry.
High level of Customer orientation and adaptability.
Meticulous, organized and agile for timely and efficient response
Good communication skills & team spirit to be proactive in the daily operations.
Strong problems solving and analytical skills.
Personal interest in fine wine
Base Salary range $4,500 to $6,000/month, excluding bonuses.
-
Members Services Manager
1 hour ago
Singapore FICOFI PARTNERS HOLDING PTE. LTD. Full time**ABOUT THE POSITION**: The Members Services Manager (MSM) plays a key role in coordinating sales and services activities for Le Club FICOFI® Members, as well as providing essential support to the sales team. This role collaborates closely with Le Club FICOFI Advisors (LCFAs), Members Services Managers (MSMs) and other departments, delivering strong...
-
Accreditation and Member Services Manager
2 weeks ago
Singapore AACSB INTERNATIONAL - THE ASSOCIATION TO ADVANCE COLLEGIATE SCHOOLS OF BUSINESS LTD. Full timeAACSB is the world’s leading voice in business education, providing quality assurance (accreditation), intelligence and thought leadership, and learning and development (e.g., conferences, seminars, digital learning) opportunities to over 1,800 member organizations and more than 1000+ accredited business schools in over 100 countries and territories....
-
Member Service Executive
3 days ago
Singapore Institute of Singapore Chartered Accountants Full time**About the Job and Role** The Member Services Centre (MSC) of ISCA was established with the aim of creating a delightful member experience. This includes front operations customer service delivery, as well as the administration of membership, training & qualification programmes. As the institute’s first point of contact, we will front ISCA members’...
-
Member Service Associate
5 days ago
Singapore Hollandse Club Full timeRoles & ResponsibilitiesThe Member Services Associate:● Welcomes Members, Guests, and Partners: Provide a warm and professional greeting to all members, guests, and partners who visit the Club, ensuring they receive high-quality service and have a positive first impression.● Club Knowledge & Service Promotion: Maintain a deep knowledge of the Hollandse...
-
Member Service Associate
4 days ago
Singapore Hollandse Club Full timeRoles & Responsibilities The Member Services Associate: ● Welcomes Members, Guests, and Partners: Provide a warm and professional greeting to all members, guests, and partners who visit the Club, ensuring they receive high-quality service and have a positive first impression. ● Club Knowledge & Service Promotion: Maintain a deep knowledge of the...
-
Service Crew Member
1 week ago
Singapore ATOM FOOD INTERNATIONAL PTE. LTD. Full timeJob Title: Service Crew MemberWe are seeking a talented Service Crew Member to join our team at ATOM FOOD INTERNATIONAL PTE. LTD.! As a Service Crew Member, you will play a key role in delivering exceptional customer experiences and contributing to the success of our restaurant.About the Role:Taking reservations, managing seating, and handling orders with...
-
Service Crew Member
1 week ago
Singapore ZZX MANAGEMENT PTE. LTD. Full timeJob DescriptionWe are seeking a Service Crew Member to join our team at ZZX MANAGEMENT PTE. LTD.! As a Service Crew Member, you will be responsible for providing exceptional customer service and ensuring that our guests have a positive dining experience.Key Responsibilities:Greet and serve customers promptly and professionally.Present menus, explain daily...
-
Service Team Member
1 week ago
Singapore HAVE FUN ORCHARD PTE. LTD. Full timeJob DescriptionWe are seeking a highly motivated and friendly Service Crew to join our team at HAVE FUN ORCHARD PTE. LTD.! As a key member of our service team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our establishment.Key Responsibilities:Provide top-notch customer service with a smile,...
-
Service Staff Member
4 days ago
Singapore R E & S ENTERPRISES PTE LTD Full time**Job Description:** We are seeking a highly motivated and detail-oriented Service Staff Member to join our team at R E & S ENTERPRISES PTE LTD. As a key member of our restaurant operations, you will be responsible for providing exceptional customer service and ensuring the smooth execution of daily tasks. **Key Responsibilities:**Execute assigned area of...
-
Service Crew Member
7 days ago
Singapore Cold Press Index Marina One Part timeAbout the Role:We are looking for a talented individual to join our team as a Service Crew Member. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that every customer has a positive experience in our store.You will work closely with our management team to ensure that all store operations run...
-
Member Service Officer
2 weeks ago
Singapore X-FITNESS PTE. LTD. Full time**Job Requirement** - Good sense of customer service, patience, responsibility, and integrity. - Ability to perform basic administrative duties - Basic PC skills - To attend to walk-in guests and do a gym tour - To attend to members' inquiries and membership requests - To check on members billing daily
-
Service Crew Member
1 week ago
Singapore PHILORE GROUP PTE. LTD. Full timeJob SummaryWe are seeking enthusiastic and customer-focused individuals to join our team as Service Crew Members. As a key member of our operations team, you will be responsible for delivering exceptional customer service, ensuring smooth daily operations, and maintaining a clean and hygienic store environment.About PHILORE GROUP PTE. LTD.We are a dynamic...
-
Service Team Member
1 week ago
Singapore TALENT SPROUT PTE. LTD. Full timeJob OverviewAt TALENT SPROUT PTE. LTD., we are committed to delivering exceptional customer experiences. We are seeking a talented Service Crew to join our team, contributing to the success of our business through their skills and dedication.ResponsibilitiesWe offer a range of exciting opportunities for Service Crew members to develop their skills and...
-
Service Crew Member
7 days ago
Singapore ABBA OL PTE. LTD. Full timeJob Title: Service Crew MemberWe are seeking enthusiastic and dedicated individuals to join our team as Service Crew Members at ABBA OL PTE. LTD., a premier dining establishment.In this role, you will be responsible for providing outstanding customer service by greeting guests warmly, answering menu questions, and making recommendations based on customer...
-
Service Team Member
2 weeks ago
Singapore RAZ INTERNATIONAL PTE. LTD. Full time**Responsibilities of a Service Team Member**: - Deliver quality customer service to all guests. - Greet each guest promptly and courteously with a good smile and body language. - Present menu and share promotions, specials and items to guests. - Make recommendations and upsell. - Take and repeat orders to customers and inform them the estimated time to...
-
Service Crew Member
6 days ago
Singapore SHIN KATSU PTE. LTD. Full timeJob OverviewWe are seeking a highly motivated and enthusiastic Service Crew to join our team at Shin-Katsu-PTE-Ltd. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.
-
Premium Member Services Specialist
1 day ago
Singapore Gemini Personnel Pte Ltd Full timeAbout the Role:This Premium Member Services Specialist position at Gemini Personnel Pte Ltd involves delivering exceptional customer service, ensuring seamless event execution, and maintaining accurate records. Successful candidates will thrive in a dynamic environment where they can utilize their strong communication and organizational skills.Main...
-
Senior Member Services Associate
6 days ago
Singapore Tanglin Club Full timeRoles & ResponsibilitiesThe Senior Member Services Associate is the first point of contact for members and guests of the Club, both in-person and over the phone. This role requires a blend of friendliness, professionalism, and efficiency to ensure a positive and memorable first impression. The Associate will be responsible for greeting and welcoming members...
-
Members Club Manager
7 days ago
Singapore Sunset Hospitality Group Full timeAbout the Company - Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 79 venues and has a presence in 25 countries with a commitment to deliver authentic & diverse hospitality experiences that...
-
Service Team Member
1 week ago
Singapore CREATIVE EATERIES PTE LTD Full timeAbout the JobWe are looking for a skilled Service Team Member to support our restaurant staff in providing exceptional customer service.The key responsibilities of this role include:Assisting with daily service operations, including taking orders and serving food and beveragesProviding recommendations to customers and directing them to their tablesAttending...