Assistant IT Manager
2 weeks ago
**Responsibilities**
- Reports to the IT Manager
- To take lead in continuously looking for ways to improve current processes and develop new processes where necessary, such as onboarding/offboarding staff process
- To develop training materials and procedures to train users in the proper use of hardware and software for system users on operating systems to ensure consistency in the organization
- To ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments in the company and retail shops
- To ensure that the company’s and Retails shops’ computer system, both hardware and software are fully accounted for properly maintained and reliable
- To ensure procedures are in place that in the event of any problems encountered in software and hardware, that they are addressed immediately
- To ensure the physical and logical security of IT system
- To define and keep updated written incident management policies and procedures where the action to be taken and persons to be contacted in case of an incident are clearly mentioned
- To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs or system updates
- To strictly perform daily/monthly back up procedures, ensuring the successful completion of the process and the safeguard of the backup information
- To assist any department in formulating their IT material requirements and provide adequate solution to their needs
**Requirements**:
- Min Diploma / Degree in Information Technology, or its equivalents
- At least 3 years of relevant working experience in similar capacity
- Familiar with Microsoft Office 365 and other Microsoft products (SQL, Windows Servers etc)
- Familiar with VMware ESXi and vSphere
- Good technical experience with systems networking, databases, and user support
- Strong analytical and problem-solving skills
- Independent and willing to learn
- Possess good working attitude and good communications skills
**Working hours**: Monday to Friday (9.00 am to 6.00pm)
**Working location**: Ubi Avenue
- (1) Expected salary
(2) Reason(S) for leaving
(3) Date of availability
Target Recruitment Pte Ltd (MOM License No: 15C7744)
MOM Regn No: R1112418 (RL)
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