E-commerce Assistant

1 week ago


Singapore BACKHO (S) PTE. LTD. Full time

**Responsibilities**:

- Fulfil orders from various ecommerce platforms accordingly
- Overseeing and coordinating the fulfilment process and shipments
- Updating shipping status on the online channels
- Monitoring inventory levels and submitting orders to warehouse
- Manage online platform returns and exchange
- Attend to customer's queries, revolve any concerns on their orders and maintain accurate and timely records of correspondences.
- Troubleshoot issues relating to order shipment, ecommerce purchase, order fulfilment and etc.
- Ensure competitiveness of e-commerce business
- Any other ad-hoc duties assigned by supervisor

Skills and experience required for this E-Commerce Assistant:

- Experience with content, product & inventory management
- Skills and knowledge of Shopify, Shopee, Lazada, Zalora, Watsons & Grabmart platforms
- Strong copywriting and editing skills
- Numerical and intermediate Excel skills
- A proactive nature, confident with acute attention to detail
- Ability to work independently as well as in a team
- Enjoys working in a fast-paced & growing environment



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