
Support Engineer
2 days ago
**Key Responsibilities**
- Engineering
- Undertake projects related to network and security systems inclusive of provisioning, installations, configurations as well as monitoring and maintenance.
- Architect, plan, analyse, develop, implement, test and maintain as per requirements for new or existing networks
- Design and architect with Security By Design framework, enabling automated data security controls and built-in security into the infrastructure (on-Prem and cloud networks)
- Provide technical support and advice to users on network-related issues or queries i.e. problem resolution and documentation, troubleshoot problems, escalating to upper-level associates as appropriate
- Perform network administration/maintenance and works toward continuous optimization of network performance and overall systems performance
- May need to be on standby with on-call availability with varied shifts including nights, weekends and holidays during critical cutover or L3 incident management
- Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentation
- Cross group collaboration
- Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed
- Support sales for all technical demo and Proof Of Concept (POC) requirements
**Qualifications/Experience/Knowledge**
- Degree or other equivalent
- At least 5 years of experience
- At least 2 years of project delivery experience
- At least 3 years of support experience
- Design, Implement and support networks
- Technical knowledge of network architecture and security, routers, switches, provisioning, firewalls and security
- Well versed in rules, policies, ports, blocks and VPN technologies
- Hands on expertise with networking solutions e.g. Cisco/Meraki, HP, CheckPoint, Radware, Fortinet or equivalent
- Possess problem-solving skills and able to prioritise and manage multiple tasks
- Strong communication skills
- Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
- Able to interact with various levels of internal and external stakeholders both in written and verbal forms
- Demonstrated project management experience handling multiple projects simultaneously
- Ability to efficiently understand client organizations and their business model and to tailor relevant processes to privacy requirements.
- Added advantages
- Pre-sales experience
- CCNP, CISA certification
- SASE experience
**Job Types**: Full-time, Permanent
**Salary**: From $2,500.00 per month
Schedule:
- Monday to Friday
-
Senior Executive/executive, Advocacy
2 weeks ago
Bukit Merah, Singapore Stroke Support Station Full time**Responsibilities**: - Apt in media relations, handles media liaison. - Assists team lead in conducting publicity campaigns to promote awareness of S3 services to target audiences. - Plan, organise and implement occasional events at S3. Supports in events management (e.g: fundraisers, public education events, visits, forums and CSR events). -...
-
Technical Support Engineer
2 weeks ago
Bukit Merah, Singapore 3Soft Pte Ltd Full timeSupport Engineer by solving IT Support **Job Type**: Freelance **Salary**: $10.00 per hour
-
IT Support Engineer
2 weeks ago
Bukit Merah, Singapore Lions Befrienders Full time**Position**: IT Support Engineer **Responsibilities** - Provide technical support and troubleshooting for end users on Microsoft 365 - Perform user account management and prepare laptop or desktop for new staffs. - Manage and maintain end user computing devices, including desktops, laptops, and mobile devices. - Adhere to Cyber Security Compliance -...
-
System Support Engineer
1 week ago
Bukit Merah, Singapore Ademco (Far East) Pte Ltd Full time**Job Summary**: **Responsibilities**: - Service and maintain Security & Fire Alarm Central Monitoring Station hardware equipment & accessories, wireless radio equipment, GPRS system and telecommunication equipment - Provide support for Security & Fire Alarm Central Monitoring Station infrastructure, which includes up keeping of the system cabling &...
-
Lead Premium Support Engineer
1 week ago
Bukit Merah, Singapore OpenText Full time $60,000 - $120,000 per yearAI-First. Future-Driven. Human-Centered.At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.What you'll doCome and join us OpenText is seeking highly qualified candidates...
-
Support Engineer
3 hours ago
Bukit Merah, Singapore AsiaPac Technology Pte Ltd Full time**Key Responsibilities** - Technical Support - Provide L2 technical support and advice to users on systems-related issues or queries, O365 Services - Perform administration/maintenance and works toward continuous optimization of systems performance - Standby with on-call availability with varied shifts including nights, weekends and holidays. - Improve...
-
Mis Support Engineer
2 days ago
Bukit Merah, Singapore AsiaPac Technology Pte Ltd Full time**Key Responsibilities** - MIS Support - Develop and maintain broad knowledge of company’s’ business and technology requirements and needs - Ensure smooth operations, KPI, and customer satisfaction - Work closely with other MIS Staff on technical issues and provide the necessary resolutions during service outage (personnel will include external...
-
IT Support Engineer L1
4 days ago
Bukit Merah, Singapore Singapore Business Guide Pte Ltd Full time**JOB SUMMARY**: You will be responsible for troubleshooting of Desktop & IT related issues and providing post sales Maintenance support services to clients. **RESPONSIBILITIES**: 2) To assist all our customers with any logged IT related incident. 3) To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with...
-
Procurement Engineer
1 week ago
Bukit Merah, Singapore Hewlett Packard Full time**What a Procurement Engineer does at HP**: - As a member of the Display Procurement team, you will be responsible to drive innovation, partner with R&D to support NPI, Develop Display Roadmap and work with the global team on Pan-HP Leverage. - Assess LCD & Touch panel supplier quality and manufacturing capabilities. - Execute LCD & Touch panel supplier...
-
End User& Helpdesk Support Engineer
3 hours ago
Bukit Merah, Singapore Intellect Minds Pte Ltd Full timeSkills Required: - Helpdesk Support - Endpoints + telephony support - End user support issues - Deployment of Desktop and Laptop - Stock take, and inventory of Software/Hardware - Endpoints OS patching - Creation and maintaining of endpoints Gold image - Participate in BCP/DR activation and recovery **Salary**: $2,000.00 - $3,000.00 per...