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Regional Operations Intern

3 weeks ago

Singapore Shopee Full time

DepartmentOperations- LevelInternship- LocationSingaporeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Drafting user education content for buyers, sellers and other users (e.g. articles, landing pages)
- Competitor bench marking to improve content quality
- Review user interface content to improve user experience
- Conduct preferred seller data analysis

**Requirements**:

- Currently pursuing a degree in Business, Engineering, Supply Chain management or relevant disciplines
- Excellent communication skills (written and verbal)
- High energy, self-motivation & ability to thrive in a fast-paced start-up environment
- Project management skills
- Good knowledge in Microsoft Excel and Python
- Demonstrated ability to learn fast, handle multiple tasks, to prioritize those tasks and meet deadlines
- Proficiency in Bahasa, Thai, Vietnamese is a bonus
- Time Period:
- Full time (6 months with LOA) is preferred
- Part time (min 3 days a week) are also welcome