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Regional Operations Intern

3 weeks ago

Singapore Shopee Full time

DepartmentOperations- LevelInternship- LocationSingaporeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Analyse and monitor chat bot key metrics and provide insights
- Coordinate and conduct testing with local teams
- Support chat bot solution improvement

**Requirements**:

- Currently pursuing a degree in Business, Engineering, Supply Chain management or relevant disciplines
- Excellent communication skills (written and verbal)
- Self-motivated & has the passion to work in a fast-paced and dynamic environment
- Demonstrated ability to learn fast, handle multiple tasks and meet deadlines
- Project management skills
- Basic Python & SQL capability
- Full-time interns preferred (3-6 months)
- Students who can commit part-time, mínimally 3 working days a week, are also welcome to apply
- Interns with outstanding performance may be invited for conversion opportunities at Shopee