Associate / Senior Associate (Social Team)

Overview:
You provide excellent project co-ordination and administrative support to the clients and internal team. You’re the go-person for client and team support. A “can do” attitude, resourcefulness and thirst for knowledge fuel your growth.

With 0-3+ years related industry (social media/digital agency / in-house client communications) experience, you have a good understanding of how the agency works and able to manage clients’ and internal stakeholders’ expectations effectively. You are able to establish and build relationships internally and with working level clients. You’re driven by our mission to make our clients’ brands matter, and fundamentally believe that creativity and earning influence for our clients have the power to change fortunes. You are able to work collaboratively with all internal team members (within your immediate teams, the wider PR&I practice, as well as within different teams in the Ogilvy Group) to facilitate the process of getting things done.

**Responsibilities**:
**Your focus as an Associate/Senior Associate**
- Provides excellent project co-ordination and administrative support, including agenda setting, meeting preparation, scheduling, status reports, contact reports, and timeline tracking.
- Qualifications required include:

- Strong grasp of social media space and online media jargon and technology
- Ability to interact and communicate effectively with co-workers at a variety of levels, across many disciplines
- Effective problem-solving skills required
- Highly organized with a keen sense of attention to detail
- Knowledgeable on how to use social media tools (e.g. Sprinklr, Brandwatch)
- Familiarity with social media platforms’ advertising formats and content algorithm, especially, Facebook, Instagram, TikTok and LinkedIn
- Assist to build reports by analysing organic and paid social media performance
- Plan, schedule, execute, manage and report on project progress (under supervision).
- Able to communicate effectively to the clients and internal team.
- Able to translate and write supplementary briefs (under supervision) that drive outcomes for the clients.
- Able to effectively present work that delivers business success for clients and ensures feasibility of delivery and implementation.
- Understands that work needs to be delivered to the client’s scope of work, KPIs and timelines.
- Understands and manages our internal tools e.g. Maconomy to support PO creation, jobcode creation and activity reporting processes, etc.

Qualifications:
**The skills you learn and apply**:

- Understanding of what makes great work and what it takes to make it happen.
- Demonstrates proficiency in using internal and external research capabilities and in preparing in-depth analyses.
- Has a nose and hunger for what makes news, latest social media content consumption trends and applying/leveraging that to earn more social conversations and talkability for our clients.
- Ability to stream briefs into the right workflow (e.g. Content Studio/creative process) based on past experience and an understanding of integrated marketing communications principles.
- Strong attention to detail and robust follow through.
- Ability to manage expectations of internal and external stakeholders and team members.
- Relationship-building with internal and external stakeholders to facilitate project outcomes.
- Having the EQ to facilitate multiple specialists, personalities and opinions.

**The qualities that will make you successful**
- Relentless curiosity
- Passion and pride in driving great work
- Strong work ethic
- Resourceful
- Attention to detail and robust follow through
- Strong project management skills
- Strong verbal and written communications skills
- Keen nose for news & trends