Servicenow Itam Consultant

7 days ago

Singapore DXC Technology Full time

This role focuses on the business and process side of IT Asset Management (ITAM) using ServiceNow. They work with stakeholders to understand IT asset needs, design ITAM workflows, and configure ServiceNow's IT Asset Management (ITAM) modules (Hardware Asset Management Pro & Software Asset Management Pro).

**ServiceNow Developer**:
**ITAM Expertise**:

- Collaborate with business stakeholders to understand IT asset management needs and challenges.
- Design and implement ITAM processes and workflows within ServiceNow's ITAM modules.
- Configure ITAM modules for software license tracking, hardware asset management, and contract management.
- Develop reports and dashboards to visualize IT asset data and optimize IT spend.

**Development Skills**:

- Integrate ServiceNow ITAM with other modules (e.g., ITSM, CMDB) for a holistic IT service management experience.
- Integrate ServiceNow ITAM with external systems (e.g., accounting systems, license management tools) for data exchange and automation.

**Additional Skills**:

- Strong understanding of ServiceNow ITAM architecture, functionalities, and best practices.
- Working knowledge of IT asset management principles and methodologies (e.g., ITIL, SAM).
- Experience with ServiceNow development best practices and tools.
- Excellent analytical and problem-solving skills.
- Strong communication, collaboration, and interpersonal skills.
- Ability to manage multiple projects simultaneously and meet deadlines.

**Certification**:
CIS - Software Asset Management (SAM)

CIS - Hardware Asset Management

CMDB Exposure.

Our culture and benefits: DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;
- Extensive resources to support your onboarding and continual development including DXC University
- DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
- We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
- More time to do the things you love with flexible leave options, including purchased leave
- Take time to give back with charitable and emergency services volunteer days
- Well-being matters to us and our Employee Assistance Program is there to support you and your family

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