Air Freight, Operations Officer

Roles & ResponsibilitiesResponsibilities:Booking of flights with airlines Arrange shipments with customers and contractors Maintain good relationships with both internal and external stakeholders Handle all customers' enquiries timely and effectively Work closely with internal operations to meet customer's requirements Ensure compliance with customer's...

Roles & ResponsibilitiesWe are a growing freight forwarder specialising in air freight solutions. To support our expanding operations, we are looking for an Assistant Manager (Air Export Operations) to lead our export team and help drive service excellence and digitalisation.What You'll Do Lead a 5-member air export operations team Oversee AWB execution,...

We are a growing freight forwarder specialising in **air freight solutions**. To support our expanding operations, we are looking for an **Assistant Manager (Air Export Operations)**to lead our export team and help drive service excellence and digitalisation. **What You’ll Do** - Lead a 5-member air export operations team - Oversee AWB execution, export...

Receive air import pre-alert and instructions from sales teams, customers and overseas agents - Monitor and process shipments (direct consignments, break-bulk console, e-commerce) to ensure on-time delivery - Provide updates to customers (flight status, cargo and delivery status, permit, POD, etc) - Declare relevant customs permits - Arrange for surveys...

Receive air import pre-alert and instructions from sales teams, customers and overseas agents - Monitor and process shipments (direct consignments, break-bulk console, e-commerce) to ensure on-time delivery - Provide updates to customers (flight status, cargo and delivery status, permit, POD, etc) - Declare relevant customs permits - Arrange for surveys...

Receive air import pre-alert and instructions from sales teams, customers and overseas agents - Monitor and process shipments (direct consignments, break-bulk console, e-commerce) to ensure on-time delivery - Provide updates to customers (flight status, cargo and delivery status, permit, POD, etc) - Declare relevant customs permits - Arrange for surveys...

Key Responsibilities:Customer Service: Handle customer inquiries on air freight services, rates, schedules and documentation.Shipment Processing: Coordinate with internal teams for smooth and timely shipment processing.Booking and Tracking: Assist customers with bookings, pickups and shipment tracking.Problem Resolution: Resolve customer concerns...

Job Title: Air Freight OfficerRole DescriptionWe are seeking an experienced and skilled professional to join our team as an Air Freight Officer. This role involves preparing customer invoices, issuing and posting invoices to customers in a timely manner, and compiling and sending monthly billing summary reports.The ideal candidate will have a diploma in...

Roles & ResponsibilitiesMinimum of 3-5 years' experience in air freight operations or customer serviceKnowledge of air freight documentation, systems and regulationsProficiency in Microsoft Office SuiteStrong communication and problem-solving skillsAbility to work under pressure and meet tight deadlinesDiploma or degree in Logistics, Supply Chain or related...

**Air Freight Operations**: - Oversee end-to-end air freight import/export operations, including document handling, customs clearance coordination, and transportation arrangements. - Liaise with airlines, ground handling agents, and customers to ensure timely cargo processing and delivery. - Ensure compliance with IATA regulations and local aviation...