
Citrix-vdi Engineer L2
2 weeks ago
**Description du poste**:
**Position**
He/She will be a technical RUN L2 Citrix VDI engineer for all Citrix-VDI services in CA-CIB. As such, he/she will provide support and act as the L2 engineer for all production support activities within the Citrix-VDI team in Singapore. He/She is accountable for the overall health and stability of the technical enviornemnt within his/her scope. He/She has to effectively work with technical peers such as L1 & L3 engineers, experts and project teams on day today activities and projects. He/She will have control over the scope of technical activities, develop best practices, manage knowledge.
The 14-member Citrix-VDI/App Packaging/Workstations-Asia team operates the RUN activities and delivers
projects for its infrastructure scope covering.
**Responsibilities**
As a Citrix-VDI L2 Engineer of his/her team, he/she:
- Support on all escalated incidents from L1
- Tasks and alert management
- Change management - Preparation of roadmaps, execution of RFC
- End to end support for Citrix, VDI - Paris and UK
- Service improvement contributions.
- Problem tickets task actions
- Assign incidents and tasks in timely manner via ticketing tool.
- Animates the team to encourage collaboration and sharing of best practices.
- Has a role in supporting technical skills development and provides training when required.
- Documents, reviews, maintains and shares relevant technical information to the team
- Provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA
- Implements and develops improvements based on LEAN-CA-CIB best practices,
- Focuses on automation and optimum use of the team to improve efficiency.
- Reviews technology changes to identify potential risks
As an experienced professional in Citrix
- VDI Services, he/she:
- supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
- is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
guarantees the production readiness for day-to-day operations.
- is available and able to drive technically severity incidents that occur within the scope of their role
- actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into CACIB operations.
- Perform health checks as defined and take respective actions.
Responsible for service request, change, escalated incidents and other tasksmaintain programmable code outlined in technical instructions and specifications for operating systems.
As a member of ISAP/ITS, he/she:
- facilitates collaboration and spread of information from and to the team,
- participates to the department’s activities including brainstorming, team building and other team or transversal actions,
- fosters innovation mindset,
- contributes to ISAP/ITS global branding and communication
- focus on automation and optimum use of the team to improve
- Niveau d'étude minimum
- Bac + 3 / L3
- Formation / Spécialisation
- Computer Science
- Information Technology
- Programming & Systems Analysis
- Science (Computer Studies)
**Work Schedule**
- Required to work on Paris and/or New York and/or Asia time zone*, i.e. 2pm to 11pm/4pm to 1am (summer season) or 3pm to 12am/ 5pm to 2am (winter season), or in accordance to the planned time schedule as required. If necessary, you may also be required to start work earlier or to extend working hours.
- May be required to be available for on-call support during non-business hours and/or on weekends. Allowance is claimable for such hours.
- Niveau d'expérience minimum
- 6 - 10 ans
- **Entreprise Crédit Agricole CIB**:
-
Citrix Engineer L2
2 weeks ago
Singapore Wipro Limited Full timeOverview: **Job Description** (Citrix Engineer L2)**- Proficient in Citrix XenApp-L3, Citrix XenDesktop-L3 technologies, Citrix Netscaler ADC - Advacne load balancing L2, App v, Scripting (Powershell / VB script)- Willing to work in Shifts- Good in technical trouble shooting and problem solving- Able to work on Knowledge acquisition and update the related...
-
Citrix Engineer L2
2 weeks ago
Singapore Wipro Limited Full timeSingapore, Singapore - Tech Hiring - 3069880 **Job Description**: **Job Description** (Citrix Engineer L2)**- Proficient in Citrix XenApp-L3, Citrix XenDesktop-L3 technologies, Citrix Netscaler ADC - Advacne load balancing L2, App v, Scripting (Powershell / VB script)- - Willing to work in Shifts- - Good in technical trouble shooting and problem solving- -...
-
System Engineer Citrix Vdi
5 days ago
Singapore AsiaPac Distribution Full time**System Engineer Citrix VDI (IT Managed Services)**: **Key Responsibilities**: **Managed Services** - Participate in after-hours troubleshooting, upgrades, patching activities - Provide technical support on systems-related issues or queries - Perform systems administration/maintenance/security advisory and works toward continuous optimization of systems...
-
Senior Vdi Engineer
1 week ago
Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time**Be a Part of Something BIG!** The Senior VDI Engineer is responsible for overall coordination of the Delivery, Operation Support and Implementation of the VDI services to SingTel’s internal stakeholders and users. The key focus is on leading and delivering quality IT Workspace VDI related services by working together with IT Workspace Transformation...
-
Citrix Engineer
2 days ago
Central Singapore RevUp Consulting Full time**Key Responsibilities**: - Manage and resolve L3 Citrix and VDI issues in a timely manner. - Proactively offer technical guidance to maintain system infrastructure availability and reliability as per SLA. - Work with L1 and L2 Engineers to diagnose technical issues and develop enhancements. - Involved in transformation projects to shape technology...
-
Virtualization (Vdi) Product Manager (12 Mths
14 hours ago
Singapore GATEWAY SEARCH PTE. LTD. Full time**Job summary** The hiring company is establishing a new VDI business unit, providing an excellent opportunity to acquire experience in presales product engineering. - Pioneering role - Presales Role - Conduct POC for customers **Responsibilities** - Support set-up and configuration of Virtual Desktop Infrastructure (VDI) backend for PoC, Demos and...
-
Citrix Engineer
2 weeks ago
Singapore Rapsys Technologies Full timeJob Description: - More than 5 years of Experience in IT with a minimum 2 years in Citrix administration. - Experience in working in a large organization with globally distributed personnel, functions and operations. - Software Industry experience strongly preferred. - Citrix, Microsoft Server, Microsoft Azure, VMware. - Support multi-cloud...
-
Deskside Support Engineer
14 hours ago
Singapore RIDIK PTE. LTD. Full timeKnowledge of VMware and VDIs (virtual environment) - Knowledge of basic outlook troubleshooting and Active directory issues. - Knowledge of Service Now would be added advantage. - Knowledge and understanding of Service Desk. - Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision. - Willing to work...
-
Information Technology
7 days ago
Singapore SINGAPORE AIRLINES LIMITED Full timeYou will be a member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services to all SIA Group employees. **Responsibilities** - Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes authentication and authorization services, single sign-on, remote access, desktop...
-
Azure Cloud Engineer
2 weeks ago
Singapore Rapsys Technologies Full time**Roles and Responsibilities: - ** **Monthly Reports & Maintenance**: Preparing comprehensive monthly reports and performing regular maintenance on Windows and Linux server components. **Security Scans & Remediation**:Conducting monthly IoC scans and vulnerability assessments, followed by remediation efforts on identified vulnerabilities in servers....