Citrix Engineer L2

2 weeks ago


Singapore Wipro Limited Full time

Overview:
**Job Description** (Citrix Engineer L2)**- Proficient in Citrix XenApp-L3, Citrix XenDesktop-L3 technologies, Citrix Netscaler ADC - Advacne load balancing L2, App v, Scripting (Powershell / VB script)- Willing to work in Shifts- Good in technical trouble shooting and problem solving- Able to work on Knowledge acquisition and update the related documents- Plan and schedule Changes, Coordinating with different stakeholders.- Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.- Work on the service improvement / Automation programs.- Effort estimation/reviews on need basis for new projects.- Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.

**Skills Required**:
- Expertise in the area of Citrix XenApp-L3, Citrix XenDesktop-L3 technologies, Citrix Netscaler ADC - Advance load balancing L2.- Experience in Process Automation.- Experience in developing installation packages using one or more of the common packaging technologies App V.- Experience in deployment tools like Altiris and good scripting knowledge on Powershell and VB script.

**Working Hours**: Rotational Shift ( 9 Hours / Shift), Work is mainly focused on Asia and Paris time zone; however may have to support in nights and weekend as per on call requirements


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