Citrix Administrator

2 weeks ago

Singapore Powersoft Technologies Pte. Ltd. Full time $80,000 - $120,000 per year

Role Overview

We are seeking a Citrix Administrator with strong technical expertise and client-facing skills. The ideal candidate will have extensive experience in Citrix Virtual Apps & Desktops, including designing, implementing, troubleshooting, and optimizing Citrix environments. This role requires hands-on experience with core Citrix components and the ability to work with clients to ensure smooth operations and successful project delivery.

Key Responsibilities

Technical Delivery

  • Design, implement, and maintain Citrix Virtual Apps & Desktops environments.
  • Administer License Server, Citrix StoreFront, Citrix Studio, Delivery Controller, Citrix Director, Zone Data Collectors, and NetScaler / Citrix ADC.
  • Configure and optimize load evaluation, load balancing, monitoring, and telemetry tools across Citrix environments.
  • Publish applications and manage virtualization using AppSense, Microsoft App-V, and/or Citrix App Layering.
  • Configure and manage roaming profiles and streaming profiles.
  • Troubleshoot complex issues across the Citrix environment.
  • Manage Citrix patching, upgrades, and farm/site migrations, ensuring minimal disruption.
  • Support Citrix environments hosted on VMware (preferred).
  • Administer Windows Active Directory as part of Citrix operations.

Client-Facing & Advisory

  • Work directly with clients and business stakeholders to gather requirements and design Citrix solutions that align with business objectives.
  • Lead technical workshops, discussions, and conference calls with cross-functional teams.
  • Provide engineering support for front-end applications hosted on Citrix platforms.
  • Act as a trusted advisor, recommending permanent fixes, optimizations, and migration strategies.
  • Prepare and present technical documentation, solution designs, and best practices to both technical and non-technical audiences.

Team & Operational Support

  • Ensure all team objectives and service level agreements (SLAs) are consistently met.
  • Provide knowledge transfer, mentoring, and guidance to team members.
  • Collaborate with cross-functional IT teams to ensure smooth integration and support of Citrix services.
  • Document processes, policies, and procedures for operational consistency.

Qualifications & Skills

  • Bachelor's degree in computer science, Information Technology, or equivalent.
  • Strong hands-on experience with Citrix Virtual Apps & Desktops (LTSR/CR releases).
  • Expertise in License Server, Citrix StoreFront, Citrix Studio, Delivery Controller, Citrix Director, and NetScaler.
  • Proficiency with load evaluation, telemetry, monitoring, and performance dashboards.
  • Experience with Citrix Profile Management, including roaming and streaming profiles.
  • Experience with application virtualization (Citrix App Layering, AppSense, Microsoft App-V).
  • Strong troubleshooting skills across modern Citrix environments.
  • Excellent client-facing communication and presentation skills.
  • Strong teamwork, leadership, and collaboration abilities.
  • Self-motivated, fast learner, and adaptable to supporting evolving Citrix technologies.

What We Offer

  • Opportunity to work on enterprise-scale Citrix transformation projects.
  • Exposure to both technical delivery and client advisory roles.
  • Professional growth through challenging projects and continuous learning.
  • A collaborative, innovative, and supportive work environment.

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