Livestream Technician, Global IT Services

1 week ago

Singapore Amazon Asia-Pacific Resources Private Limited (Singapore) Full time

2+ years of livestreaming support experience
- Strong understanding of livestreaming software
- Familiarity in AWS livestreaming products (Elemental MediaLive, MediaPackage).
- Knowledge of streaming media protocols: HTTP Live Streaming (HLS), DASH, RTMP, SRT, etc.
- Knowledge/experience in a range of VC/AV equipment.
- Excellent communication (oral and written), interpersonal and presentation skills.

Come join our dynamic team. The Livestream Technician’s primary responsibility is to support remote Amazon Events scheduled to be livestreamed or recorded. This will include, testing, troubleshooting, communicating with local AV and Organizers of events, and post production delivery. The individual should have a diverse AV background with experience in livestreaming, audio, video, lighting and integrated AV systems. Additionally, the team member will have strong organizational skills, calendaring, self-accountability, ability to work across multiple teams and cultures, demonstrate impeccable customer service and be energetically driven to meet the needs of our customers and team.

Key job responsibilities

**Responsibilities include**:

- Prompt, thorough, professional communication with team, Client, and business partners.
- Raising the bar at the level of production and design applied to daily livestreams/recordings.
- Any additional responsibilities assigned by management.

**Pre-event**:

- Reaching out and touching base with local building AV and event POC.
- Connecting and testing remote locations with local systems.

**Event execution**:

- Launch timely events for livestreams and recordings
- Ability to make executive decisions on audio and video productions levels in a wide variety of event situations.
- Optimizing systems for best quality attainable.
- Dynamically flex to Client needs and complications.

**Post-event**:

- Touch base with organizer post event.
- Provide simple edits and deliver recordings to organizers.
- Upload metrics for each event.
- Provide edits of any recordings needing additional post-production.

Singapore, SGP
- Professional qualification in livestreaming/AV or related field, or equivalent experience.
- Experience in troubleshooting with critical problem-solving skills.
- Proficient with Adobe Creative Cloud suite (Premiere, After Effects).

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