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E-commerce Admin Executive @benoi Sector

2 weeks ago

Singapore NSF ASIA PTE. LTD. Full time

**E-Commerce & Admin Executive**

**Key Responsibilities**:
**E-commerce Operations**
- Oversee daily tasks on the company’s online store, including order management, subscription tracking, and basic backend edits.
- Support customers with products enquiries and information
- Coordinate across customer support, operations, and logistics teams.
- Maintain and update product pages, ensuring accurate content and listings.
- Assist with marketing campaigns, product trials, and event prep.
- Coordinate internal tastings and compile feedback for monthly product curation.
- Handle customer feedback, complaints, and order-related questions.

**Admin Supports**
- Involve in the preparation and processing of invoices and delivery orders, ensuring accuracy and compliance with company policies.
- Coordinate with the logistics department to ensure timely and accurate customer order fulfilment.
- Verify and reconcile documents, invoices, and stock records for accuracy before submission or filing.
- Monitor outstanding invoices, follow up on overdue payments, and support collections as needed.
- Investigate and resolve billing discrepancies, working closely with internal teams and customers.
- Maintain and monitor inventory levels, ensuring accurate stock recording and tracking in the system.
- Generate and provide reports on invoices, payments, and inventory levels, offering regular updates to management.
- Assist with ad hoc tasks and cross-departmental support as required to ensure smooth operational flow.

**Requirement**
- Min. Diploma in Marketing / E-Commerce / Business Administrate or related fields
- Minimum 2 years of working experience in managing E-Commerce marketplace platforms (Lazada, Shopee, Amazon).
- Effective time management skills and excellent analytical skill. Able to multi-task and work independently with high level of motivation

**Benefits**
- Alternate Saturday Off / Flexi Working Hour: 8am ~ 4.30pm
- Projects based Incentive and Bonus
- 3 bus stops from Joo Koon MRT