Manager, Customer Services

5 days ago

Central Singapore CapitaLand Full time

About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.

**Job Description**:
**Responsibilities**:
Key Account Management- Identify, engage and develop selected customers and non-customers as key accounts- Discover opportunities to serve customers’ real estate needs across asset classes and countries- Develop new group-wide capabilities and impactful initiatives to create value for customers and stakeholders

Drive Investment Promotion- Acquire industry insights and identify key activities along specific industry value chains- Co-create and support Country operations team in driving investment promotion for large-scale projects

**Requirements**:
- Bachelor's Degree in Science, Engineering, Business Infocomm-
- Real Estate and regional experience will be added advantage- Demonstrates a keen sense of business acumen, ability to adapt and respond to changes in priorities- Excellent interpersonal and communication skills (written and spoken)- Ability and experience in engaging and managing stakeholders across all levels of seniority- Strong analytical and conceptual thinking- Team player and ability to navigate in a multicultural environment.

**Benefits**:

- Flexible benefits with comprehensive medical coverage for self and family
- Training and development opportunities
- Subsidised rates at Ascott serviced residences
- Strong advocate of staff volunteerism
- Wellness programmes
- Closing Statement:

- At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

  • Customer Service Manager

    5 days ago

    Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** **Salary** $5,000 - $8,000 Per Month **Date Posted** 4 hours ago Additional Details **Job ID** 1207 **Job Views** 1 **Job Description**: Roles & Responsibilities **Job Description**: Our company is searching for a motivated and experienced customer service manager to lead our customer...

  • Customer Service Manager

    4 days ago

    Singapore GOLDEN DRAGON MANAGEMENT SERVICES Full time

    Roles & ResponsibilitiesKey ResponsibilitiesLead, coach, and manage the customer service team to deliver excellent support across all touchpoints (phone, email, chat, etc.) Develop and implement customer service policies, standards, and procedures to enhance customer satisfaction Monitor and analyze key performance metrics (e.g. response times, resolution...

  • Customer Service Manager

    2 weeks ago

    Singapore GOLDEN DRAGON MANAGEMENT SERVICES Full time

    **Key Responsibilities**: - Develop and implement customer service policies, standards, and procedures to enhance customer satisfaction - Monitor and analyze key performance metrics (e.g. response times, resolution rates) - Handle complex customer inquiries or complaints with professionalism and empathy - Collaborate cross-functionally with operations,...

  • Social Services Professional

    7 days ago

    Singapore beBeeCase Manager Full time

    Job DescriptionWe are seeking a dedicated and compassionate professional to join our team as a Social Worker. This role is perfect for individuals who are passionate about making a positive impact in the lives of others.About the RoleDeliver case management and counselling services to clients, providing them with support and guidance during challenging...

  • Customer Service Manager

    1 day ago

    Singapore NETWORK EXPRESS COURIER SERVICES PTE LTD Full time

    Customer Service Manager responsibilities include: · Enhancing customer service experience in courier services, create engaged customers and facilitate organic growth · Taking ownership of customers issues and following problems through to resolution · Setting a clear mission and deploying strategies focused towards that mission Job brief We are looking...

  • Customer Service Manager

    2 weeks ago

    Singapore NETWORK EXPRESS COURIER SERVICES PTE LTD Full time

    Roles & ResponsibilitiesCustomer Service Manager responsibilities include:· Enhancing customer service experience in courier services, create engaged customers and facilitate organic growth· Taking ownership of customers issues and following problems through to resolution· Setting a clear mission and deploying strategies focused towards that missionJob...

  • Customer Service Manager

    3 hours ago

    Singapore NETWORK EXPRESS COURIER SERVICES PTE LTD Full time

    Customer Service Manager responsibilities include: • Enhancing customer service experience in courier services , create engaged customers and facilitate organic growth• Taking ownership of customers issues and following problems through to resolution• Setting a clear mission and deploying strategies focused towards that missionJob brief We are looking...

  • Customer Service Officer

    6 days ago

    Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...

  • Customer Service Accounts Manager

    2 weeks ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $3,000 - $3,200 Per Month**Date Posted** - 4 hours agoAdditional Details **Job ID** - 103340**Job Views** - 1Roles & Responsibilities We are looking for powerful Customer Service Account Managers to maintain the bridge between our customers and the...

  • Customer Service Manager

    2 weeks ago

    Singapore ASIAN WORLDWIDE SERVICES PTE. LTD. Full time

    A dynamic and growing freight forwarding company headquartered in Singapore, with regional offices across the region. As we continue to expand, we are seeking a meticulous and organized Customer Service Manager to join our Haulier team and help drive our success. Long term prospects and career development will always be available for staff. Min 2 years in...