
Ecommerce Manager
2 weeks ago
**Roles and Responsibilities for E-commerce Manager**
- Manage and be responsible for the growth of our company's E-commerce business.
- Work closely with the Major Platforms and their Key Account Managers like Shopee, Lazada, Q10, Amazon to drive sales of EuropAce Home Appliances and Aircons to be the No.1
- Set up our EuropAce Rewards Club from our customer database with Loyalty programmes so as to build our Brand further and also develop sales from this Club members
- Manage brand presence on third-party E-commerce platforms such as Shopee, Lazada and Qoo10 through campaign collaborations so as to maximise brand exposure and generate more sales.
- Implement effective digital marketing strategies to drive more traffic to all our company social media platforms eg Facebook, and Instagram and to grow our E-store business.
- Manage the E-commerce team and be responsible for all day-to-day operations, such as order fulfilment, inventory management, customer enquiries and website development.
- Be the brand custodian to ensure pricing is consistent and competitive across all third-party E-commerce platforms and our company E-store.
- To develop impactful E-campaigns that meet KPIs (e.g. traffic, marketing budget, site experience etc.) by embracing E-commerce strategies and offline marketing plans.
- Ensure On time and Full Collection of Accounts Receivables
**Job Requirements**
- Minimum Degree in Business Management / Marketing, E-commerce or equivalent.
- At least 5 years of relevant experience in e-commerce channel management and/or Sales.
- Experience/strong understanding of the electrical home appliance industry would be ideal.
- Experience in managing a Loyalty program from our Customer database.
- Strong IT capability (Proficiency in Google Analytics and Adobe will be a plus)
- Strong e-commerce marketing capability (SEM/SEO management
- Excellent interpersonal and communication skills, with the ability to work independently and in groups.
- Strong analytical skills, meticulous and data-driven
- Able to multi-task and adapt to a fast-paced environment.
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