
Airline IT Operations Specialist
6 days ago
**Must-Have Skills**
- Experience in Aviation Domain and support
- Experience in VMWare Workspace One
- Experience in Intune, SCCM and Studio
- Image Management using MDT
- Experience in VDI administration
**Good-to-Have Skills**
- Aviation Operations management, Responsible for all IT Infrastructure support across the airports and offices for the customer
- Vulnerability remediation for all end point devices
- Knowledge in Powershell Scripting and automate tasks using scripts
- Own problem tasks, drive to identifying solutions and responsible to implement the solution on MDM, VDI, APM and EUC
- Identify new scope of work / propose customer on improvisation plans and drive
**Roles and Responsibilities**
- Responsible for the End to End IT Infrastructure Operations and support in Airport and for the Airline company
- Manage the MDM Platform which includes maintenance, policy management, customization and administration
- Golden Image management for the organization and performing regression testing, UAT and periodic maintenance
- Provide technical and architectural support for any new requirement from customer in the IT infrastructure End User Computing.
- Track the Service Levels and Performance Metrics for each service area and work on improving the standards based on Industry analysis of Best in class metrics
- Work on mitigating the Vulnerabilities reported by End Point Security tool
- Work closely with the customer on plan for upgrade of Legacy unsupported environment to Newer version
- Experience in handling high severity issues and coordinating across to work for resolution.
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