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IT Helpdesk Engineer

2 weeks ago

Singapore Thatz International Pte Ltd Full time

**Join Our Team at**_**Thatz International Pte Ltd**_

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At _**Thatz International Pte Ltd**_, we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy (_**Thatz**_ **2.0**) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you

**IT Helpdesk Engineer (Temp)**

Work Location: Downtown Core, Singapore

**About the Role**:
**Primary Responsibilities**:

- Provide first-level technical support for hardware, software, and network-related issues.
- Install, configure, and troubleshoot desktops, laptops, printers, and other IT equipment.
- Manage user accounts, passwords, and permissions in systems like Active Directory.
- Maintain accurate documentation of issues, resolutions, and support activities.
- Assist with system updates, routine maintenance, and troubleshooting network connectivity.
- Coordinate with senior IT staff or external vendors for issue escalation.
- Support IT projects and perform ad-hoc tasks as required by the IT team.
- Any other ancillary tasks or works as and when requested and assigned by the Company.

**Job Requirements**:

- At least 3 years of experience in IT helpdesk or technical support roles.
- Proficiency in Windows OS, MS Office Suite, and basic networking concepts.
- Hands-on experience with remote desktop tools and ticketing systems.
- Familiarity with PC troubleshooting, Trend Micro support, and Microsoft Outlook issue resolution.
- Strong problem-solving and communication skills.
- Ability to prioritize tasks and handle multiple requests efficiently.

**How to Apply**:
**Equal Opportunity Employer**:
**Data Protection**:
**Our Associate Recruitment Company**:
Established in the Year 2000, **Thatz Resources Pte Ltd** (Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

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**Job Types**: Full-time, Contract, Temporary

Pay: $100.00 - $120.00 per day

Schedule:

- Monday to Friday

Work Location: In person