Team Lead Customer Service Officer 24 HRs Shift

Customer Service Officer 24 hrs shift (Inbound Call Centre Experience) This is a 12 months contract assigned to our clients Salary Range: $2,500-$3,000 Work Location: Suntec Work Schedule 1. Comfortable with rotational shift 24 hours 2. 44 hours per week 3. 5.5 days of work per week (Shiting Hours: 10pm-7am or 11pm-8am) **Job Description**: 1. 1-2...

This is a 12 months contract assigned to our client Work Location: Suntec Tower 2 Salary Range : $4,000-$5,000 **Job Description**: 1. Coach and guide customer service officers (CSOs) to answer customers’ queries and provide first call resolution 2. Conduct business reviews and provide suggestions on processes 3. Manpower management and shift...

Customer Service Representative (Full Time) This is a 12 months contract assigned to our client Work Location: Commonwealth MRT Salary Range : $2,300-$27,00 Shifting 24 x 7 1. 44 hours per week (5.5 days of work) 2. Monday - Sunday (including public holiday) **Job Description**: 1. Provide technical support for resolution of customer IT problems,...

This is a 12 months contract assigned to our client Work Location: Suntec Tower 2 Salary Range : $3,500-$4,000 Working Hours: 1. 44 hours per week 2. 5.5 days per week 3. Monday-Sunday (including Public Holiday) 4. 24 hrs rotating shift **Job Description**: 1. Coach and guide customer service officers (CSOs) to answer customers’ queries and provide...

This is a 12-months contract assigned to our client Work Location: Serangoon North Salary Range : $2,300-$2,600 **Job Description**: 1. Service Desk - Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations. 2. Receives and responds to customer problems, issues,...

This is a 12 months contract role assigned to our client Work Location: Suntec Salary Range : $2,500-$2,700 Working Hours 1. Open to shift work (24 hours) and weekend work 2. 44 hours per week 3. 5.5 days work week 4. Requirement: 1-2 years of call center/customer service experience **Job Description**: 1. lst level helpdesk to respond to calls 2....

This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $3,000-$4,500 Time : 24 hrs rotating shift Day : Mon-Sun including Public Holiday Hours : 44 hrs per week Mandays : 5.5 days per week **Job Description**: 1. Lead Team 2. Provide technical support for resolution of customer IT problems, incidents,...

This is a 12 months contract assigned to our client Work Location: Suntec Tower 2 Salary Range : $4,000-$5,000 **Job Description**: 1. Coach and guide customer service officers (CSOs) to answer customers’ queries and provide first call resolution 2. Conduct business reviews and provide suggestions on processes 3. Manpower management and shift...

**Description**: 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of...

As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations. **Responsibilities**: - Check and monitor CCTVs for discrepancies, system issues and incidents. - Obtain and evaluate all relevant information to...