Current jobs related to Service Desk - Singapore - ZENITH INFOTECH (S) PTE LTD.
-
Service Desk Manager
19 hours ago
Singapore Jobline Resources Pte Ltd Full time**Responsibilities**: - Effectively manage, train and develop the service desk team - Ensure that all processes and standards used by the service desk are thoroughly documented, consistently audited and regularly improved - Promoting the service desk with the senior management and clients and working to ensure that it is seen as a core business function -...
-
Service Desk Engineer
3 days ago
Singapore Rapsys Technologies Full time" **Excellent communication skills** - Interpersonal skills, active listening - 1 year previous Service desk or equivalent experience - Excellent organisational skills - 1 year previous Service desk or equivalent experience - Managing incidents including business expectations and communication - Strong knowledge of Microsoft based operating systems, MS...
-
IT Service Desk Manager
2 weeks ago
Singapore ENGGSOL PTE. LTD. Full timeRoles & ResponsibilitiesLead and oversee IT support operations across multiple clients. This role requires a highly organized and customer-focused leader with experience in managing IT service desks within a Managed Service Provider (MSP) or a multi-client environment. The ideal candidate will ensure efficient incident resolution, service delivery, and...
-
Service Desk Manager
3 weeks ago
Singapore ITCONNECTUS PTE. LTD. Full timeRoles & ResponsibilitiesAbout the jobJob Summary:We are looking for a Service Desk Manager to lead and oversee IT support operations across multiple clients. This role requires a highly organized and customer-focused leader with experience in managing IT service desks within a Managed Service Provider (MSP) or a multi-client environment. The ideal candidate...
-
Service Desk Manager
2 weeks ago
Singapore ITCONNECTUS PTE. LTD. Full timeRoles & ResponsibilitiesAbout the jobJob Summary:We are looking for a Service Desk Manager to lead and oversee IT support operations across multiple clients. This role requires a highly organized and customer-focused leader with experience in managing IT service desks within a Managed Service Provider (MSP) or a multi-client environment. The ideal candidate...
-
Service Desk Manager
3 weeks ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesRole:Service Desk ManagerJD:• Manage and oversee IT service desk operations for multiple clients, ensuring SLAs and KPIs are consistently met.• Prioritize and assign tickets based on impact, urgency, and contractual agreements.• Ensure seamless communication and coordination between internal teams and client representatives.•...
-
Service Desk Manager
2 weeks ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesRole:Service Desk ManagerJD:• Manage and oversee IT service desk operations for multiple clients, ensuring SLAs and KPIs are consistently met.• Prioritize and assign tickets based on impact, urgency, and contractual agreements.• Ensure seamless communication and coordination between internal teams and client representatives.•...
-
Service Desk Engineer
19 hours ago
Singapore ACHIEVE TALENTS PTE. LTD Full timeMinimum Higher NITEC / Diploma in IT related disciplines - Minimum 1 year of working experience in IT service desk preferred - Possess good customer service and communication skills Our client delivers digital solutions including Mobility, Smart Life, Industry, Energy and IT, to increase customers' social, environmental and economic value. They are looking...
-
Service Desk Engineer
2 weeks ago
Singapore Rapsys Technologies Full time**Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: -...
-
Service Desk Agent
5 days ago
Singapore Rapsys Technologies Full timeJD: **Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE...
-
IT Service Desk
1 week ago
Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full time**IT Service Desk**: - Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions - Maintain high performance levels for service-related processes and implement improvement activities wherever necessary - Take ownership of critical incidents, coordinating with resolution parties and establishing effective...
-
Service Desk Agent
2 weeks ago
Singapore ALIGN RECRUITMENT PTE. LTD. Full timeService Desk RoleWe are seeking a highly skilled service desk agent to join our team. As a service desk agent, you will be responsible for responding to customer inquiries and resolving their issues in a timely and efficient manner.You will work closely with our sales and service department to ensure that all customer needs are met and exceeded....
-
Service Desk Manager
2 weeks ago
Singapore FUJITSU ASIA PTE LTD Full timeRoles & ResponsibilitiesWe are seeking an experienced Service Desk Manager to lead and optimize our IT support operations, ensuring high-quality technical assistance for end users. This role involves managing both onshore and offshore service desk teams, driving automation workflows, improving service agent communication, and overseeing user survey...
-
Service Desk Manager
3 weeks ago
Singapore FUJITSU ASIA PTE LTD Full timeRoles & ResponsibilitiesWe are seeking an experienced Service Desk Manager to lead and optimize our IT support operations, ensuring high-quality technical assistance for end users. This role involves managing both onshore and offshore service desk teams, driving automation workflows, improving service agent communication, and overseeing user survey...
-
Service Desk Specialist
1 week ago
Central Singapore PERSOLKELLY Full timeThe Service Desk Specialist **Responsibilities**: - Responsible for Service Desk Voice, Service Request Management, Remote Desktop Support and E-Mail Support. - Oversees the investigation, troubleshooting, resolution, and appropriate escalation of a range of technology-related incidents by ensuring that all incidents and requests are tracked in ITSM Tool....
-
IT Service Desk Engineer
3 weeks ago
Singapore OPUS IT SERVICES PTE LTD Full timeRoles & ResponsibilitiesResponsibilities:Provide 1st Level Technical Support to users over the phone or via remote assistance tool and emails. Escalation, tracking and resolution of all incident/service requests/ problems in a professional and timely manner. Required to cover on-site IT support when necessary. Any other administrations where...
-
Service Desk Executive
2 weeks ago
Singapore ITCAN Pte Ltd Full timeDear Jobseekers, Our client is looking for Service desk Executive: - All deliverables and correspondence be written in readily comprehensible English Language. - The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as...
-
Trading Analyst
1 week ago
Singapore The Trade Desk Full timeThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media-buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency. So if you’re talented, driven, creative, and hungry to...
-
Service Desk
4 days ago
Singapore KRIS INFOTECH PTE. LTD. Full time**Job Description: - Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations. - Receives and responds to customer problems, issues, and requests. - Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents. - Help other...
-
People Experience Partner
5 days ago
Singapore The Trade Desk Full timeThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...
Service Desk
2 weeks ago
This is a 12-months contract assigned to our client
Work Location: Serangoon North
Salary Range : $2,300-$2,600
**Job Description**:
1. Service Desk - Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations.
2. Receives and responds to customer problems, issues, and requests.
3. Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents.
4. Help other support team members to resolve urgent/outstanding issues.
5. Act as a contact point between Helpdesk Operations and Other teams.
6. Assist supervisor to provide report to the management.
7. Job is performed with mínimal supervision.
8. At least 1 - 2 years of IT Helpdesk experience in call centre environment 24 hrs rotating shift
9. Will have shift allowance for evening shift, graveyard shift.
