Production Support Lead

**Responsibilities**: - Responsible for a range of automotive parts such as brake pads & rotors, filters, steering systems, mountings & bushings. - Lead and conduct feasibility assessment studies. - Lead design reviews. - Make product recommendations in line with required upgrades due to EOL technologies and/ or business requirements. - Verify...

**Supervise**:Manage and mentor support agents, ensuring high performance and adherence to SLAs. - **Issue Resolution**:Act as the escalation point for complex product issues and ensure timely resolution. - **Customer Experience**:Monitor and improve the overall customer support experience. - **Product Feedback**:Collaborate with product, engineering, and QA...

Overview We're expanding our Managed Services capabilities and seek an experienced Production Support Lead for trading and risk management systems, primarily on the Murex platform, ensuring quality and alignment with global best practices. Responsibilities Supervise current L1/L2 production support engagements, utilizing onsite/offshore resources...

Roles & ResponsibilitiesProject Description:We're expanding our Managed Services capabilities and seek an experienced Production Support Lead for trading and risk management systems. The role involves overseeing current engagements, primarily on the Murex platform, ensuring quality, and aligning with global best practices.Responsibilities:• Supervise...

Roles & Responsibilities Project Description:We're expanding our Managed Services capabilities and seek an experienced Production Support Lead for trading and risk management systems. The role involves overseeing current engagements, primarily on the Murex platform, ensuring quality, and aligning with global best practices. Responsibilities: • Supervise...

**Job Description - Support BPM Platform - Monitor System health check & work towards continuous improvement to prevent system issues by early problem detection. - Manage end to end Incident Management including investigation, recovery of service, and post recovery verification. - Manage customer queries and reported incidents to closure. Ensure the...

Company Description **Informa** is a leading international intelligence, events and scholarly research group. We're here to champion the specialist. Through hundreds of brands and a range of products and services, we connect businesses and professionals with the knowledge they need to learn more, know more and do more. Informa is listed on London Stock...

Production Operations ManagerWe are seeking an experienced Production Manager to oversee daily production and lead a team of professionals in meeting operational schedules and customer requirements.The successful candidate will manage day-to-day operations, including capacity planning, machine optimization, and workflow management.Lead and motivate the...

Production LeadWe are seeking a skilled production lead to join our team. As a key member of our operations department, you will be responsible for overseeing daily production activities and implementing process improvements.This role requires strong leadership skills, excellent communication abilities, and a keen eye for detail. If you have experience in...

About BitMEX BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with "no coin lost, ever". Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and...