Operations Executive, Jwnh

2 weeks ago

Singapore NTUC Health Full time

**About Us**:
**NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

**Services**:Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

**Community Support**: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

The Executive will assist the Operations Manager in managing daily operations and planning manpower to drive operational excellence in the Nursing Home. This includes ensuring that the Nursing Home is in compliance with all regulatory, licensing, safety, and environmental requirements.

In addition, they will also have the opportunity to lead, train, supervise, and mentor staff in areas such as Facilities Management, Repair and Maintenance, Fire Command Centre, and Transportation sections of the Operations department.
- Identify and perform necessary maintenance on buildings and facilities
- Conduct inspections periodically to evaluate the maintenance condition to identify necessary corrective actions
- Report any deficiencies as they occur and request emergency or routine service
- Oversee and manage the appointed contractors to ensure that they conform to the required standards
- Manage the process of contracts, raise Purchase Order(PO) and activate the renewal when due
- Responsible for administrative duties, including developing and maintaining operating procedures, verifying invoices, monitoring expenses, and assisting in budget exercise
- Oversee fire safety measures in the nursing home
- Participate and support work process improvement and technology enhancement projects
- Manage and supervise a team of operations assistants inclusive of recruitment, discipline and performance appraisal
- Ensure that the facilities team is in compliance with workplace safety standards
- To ensure management of the outsource vendor does schedule servicing in a timely manner and submits a service report to MOHH iham before the timeline
- Other duties as assigned

**Qualifications**:

- Min Diploma/Degree in Business/Building/Facilities Management/Engineering or equivalent with 3 years relevant experience, of which 1 year in a supervisory role
- Familiar with government agency ( MOH,NEA,BCA,SCDF) Regulations
- Good in report writing
- Able to respond fast on emergency matters after office hours.
- Possess experience in project management and budgeting
- Independent with a high level of organizational skill
- Able to work well under pressure and deliver within a tight timeline
- Team player with excellent interpersonal and negotiating skills
- Proficient in MS Office & Google Workspace ( Googlesheet, GoogleDoc, Google Form)

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