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Restaurant Manager
2 weeks ago
The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.
He/she needs to be able to lead as well as work as part of a team.
The job reports to the Director.
Job Responsibilities: -Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc -Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) -Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts -Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times -Maintain safety requirements at the restaurant -Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines -Managing budgets - Manage stock levels of food and other related utensils and cutleries -Handle customers’ compliments and complaints promptly
- Deliver and present manpower and sales reports
- Suggest and recommend improvements to the running of the restaurant
- Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately
- Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible
- Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well
- Assist in recruitment needs
- Responsible for induction training and on the job training of new employees and also newly promoted staff
- Appraise employees to reward
- Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety
