Executive, Events
1 week ago
**Responsibilities**:
**Catering Sales**
**To achieve sales targets and expand the business.**
- Respond to sales enquiries and ensure conversion.
- Proactively sell Catering Products to new and existing clients.
- Proactive account management of existing clients to grow revenue.
- Work closely with the Banquet Operation Team and Kitchen Team for catering requirements to ensure consistently high standards.
- Manage special event requests and internal clients.
- Input and keep up to date the database of clients and prospective clients to maintain a reliable database.
- Management of client contracts and paperwork. Follow the invoicing process to ensure that payments are properly processed.
**Outlet Event Sales**
**To achieve sales targets and expand the business.**
- Respond to sales enquiries and ensure conversion.
- Proactively sell outlets venue to new and existing clients
- Meet clients onsite to view venues and negotiate agreements.
- Proactive account management of existing clients to grow revenue.
- Management of client contracts and paperwork. Follow the invoicing process to ensure that payments are properly processed.
**Travel Agent Booking Reservation**
**To achieve sales targets.**
- Work with Chef and Operations to maximize outlet capacity to achieve incremental sale. Work closely with the Kitchen and Outlet Operation team for travel agent requirements to ensure consistently high standards.
**Administration and processing information**
- Manages pipeline and records enquires system to ensure banquet operations is aware of upcoming bookings and prospective orders to manage manpower.
- Processes catering orders and banquet event orders.
- Ensure correct billing for events as per SOP.
- Input to and keep up to date the database of clients.
- Prepare weekly forecast of catering orders and communicate with the Banquet Operations team.
- Ensure data is maintained and able to be provided for management reports.
- Assist in developing catering menus and event sales packages. Ensure all billings are process on time for every confirmed event.
**To work as part of a team**
- Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop interdepartmental relations while not compromising customer satisfaction, revenue, profitability, or associate morale of department.
**Successful event coordination/delivery to consistently high standards**
- Supervise event planning and delivery. Work closely with banquet operations for event and catering requirements to ensure consistently high standards.
**Collaborate with other departments and operational staff to ensure a high quality of event delivery**
Ensure positive guest feedback is received.
**Related administration**
Contribute to Business Operations department through collaborative discussions and related projects.
**Corporate development**
Understanding and supporting the vision and mission of MFLG.
**Requirements**:
- Bachelor's degree or Diploma in Sales & Marketing, Hotel Management, Hospitality, or related field preferred hotel management experience.
- Experience in the field of catering and event services preferred.
- Must speak fluent English.
- Min. 3 years of experience with event sales, planning, and execution of mid to large-scale physical/hybrid events, including weddings, corporate and school events.
- Proactive, motivated, and self-driven in a fast-moving environment.
- Strong written and verbal communication skills.
- Strong interpersonal skills and able to engage in a friendly and professional manner with business partners and clients.
- Strong business agility and able to curate experiences by packaging events and relevant products together.
- Detail-oriented and disciplined about delivery.
- Ability to troubleshoot and resolve issues.
- Willingness to work on weekends or odd hours (will be compensated with off-in-lieu).
- Proficiency in Microsoft Word, Excel and PowerPoint.
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