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Customer Engineer, Thermal

2 weeks ago

Singapore Vertiv Co. Full time

**Who we are**:
Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data — one driven by passion and innovation.

**Why Join Us?**
- Meaningful and Fulfilling Work
- Inspiring and Caring Leaders
- Global Talent Center Recharge Your Potential

**About the role**:
**Job Descriptions**:

- Carry out Testing & Commissioning, Preventive Maintenance and Time & Material activities in a professional, efficient manner, and achieve a high level of service to our clients within the restraints of time, expense and profitability. (Utilization rate=>80%)
- Participate and lead the troubleshooting activities together with technical support team, field engineers and third-party vendors.
- Author Method of Statement, Risk Assessment, Site Acceptance Test procedures and Incident Reports. Safety
- Take all necessary steps to ensure OH&S requirements are adhered to.
- Ensure adequate PPE, tools and calibrated instruments is provided to team engineers.
- Report all incidents on time Client Management
- Maintain proper levels of relationships between the Company and our customers, by ensuring all complaints are reported promptly so that remedial action can be taken.
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**Requirements**:

- Vocational qualifications or equivalent within Mechanical Engineering specialization
- 3 years or above field experience with thermal products like CRAC, AHU, Thermal Wall etc, preferably in data center environment.
- Good technical knowledge in data center/M&E/critical environment
- Good understanding in operations management.