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QA Engineer

2 weeks ago

Singapore TAURUS FIRM PTE. LTD. Full time

**QA Engineer (Semiconductor)**

**Description**
- Be a frontline support to customers, with providing quality support to regional customers.
- Assist customers for FA and ensure timely FA schedule, and explain FA reports to customers when needed.
- Monitor quality trend on customers’ in-line/field and analyze the data.
- Work with customer to carry out business specific quality initiatives. i.e. quality audit, etc.
- Regular visits to develop and enhance relationship with customers within the regions.
- Organize/setup and participate in Quarterly/weekly/FA discussion meetings with customers.
- Follow up, communicate and collaborate with various internal/external stakeholders to understand and resolve technical and quality related issues in time.
- Provide regular quality reports, issue trackers, meeting minutes to various stakeholders
- Manage customer’s field failure rate through 3rd party OSV (on site verification) provider.
- Follow up quality issues during qualification and manage PCN (Product Change Notification)

**Experience**
- At least 3 years' experience in Quality Assurance or Customer Support Management in Industrial Electronics or Semiconductor industry.
- Bachelor or Diploma in Electronics/Electrical Engineering
- Experience in FA/QA in semiconductor or electronics industry
- Experiences in follow up failure analysis issues (from self-managing minor problems to co-working on complex issues with different internal teams)
- Have knowledge in project design-in (understanding of customers design flow)