Current jobs related to Strategic Account Manager - Central Singapore - American Express Global Business Travel

  • Accounts Assistant

    4 days ago

    Singapore ACCOUNT-INK PTE. LTD. Full time

    **About Us**: At **Account-Ink Pte Ltd**, we specialize in delivering corporate secretarial, accounting, tax, and advisory services to empower businesses in Singapore. Our mission is to help businesses streamline operations, ensure compliance, and drive growth through innovative solutions. We believe in fostering a collaborative and dynamic work environment...

  • Strategic Account Manager

    1 week ago

    Singapore IFS Capital Group Full time

    Role Summary: The Strategic Account Manager will manage relationships with key corporate customers, drive strategic partnerships, and enhance customer engagement to support IFS's objectives. This role involves identifying growth opportunities, expanding wallet share, and promoting cross-selling of financial products to meet revenue targets. Key...

  • Strategic Account Manager

    1 week ago

    Singapore IFS CAPITAL LIMITED Full time

    Roles & ResponsibilitiesThe Strategic Account Manager will manage relationships with key corporate customers, drive strategic partnerships, and enhance customer engagement to support IFS's objectives. This role involves identifying growth opportunities, expanding wallet share, and promoting cross-selling of financial products to meet revenue targets.Key...

  • Strategic Account Manager

    4 days ago

    Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesThe Strategic Account Manager will manage relationships with key corporate customers, drive strategic partnerships, and enhance customer engagement to support business objectives. This role involves identifying growth opportunities, expanding wallet share, and promoting cross-selling of financial products to meet revenue targets.Key...

  • Strategic Account Manager

    3 weeks ago

    Singapore POINTSTAR PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewStrategic Account Manager builds and maintains strong relationships with key business clients. You will regularly communicate with clients, resolve client queries, and increase revenue by promoting product innovation. You also will collaborate with sales teams to generate sales leads, including up-selling and cross-selling...

  • Strategic Account Manager

    2 weeks ago

    Singapore Advance.AI Full time

    **You will**: - Forge and nurture long-lasting relationships with our most strategic clients. Be the go-to contact for key accounts, ensuring their satisfaction and loyalty. - Understand clients’ needs and business goals to deliver customized solutions that exceed expectations. - Quickly troubleshoot and resolve technical challenges, provide expert...

  • Strategic Account Manager

    10 hours ago

    Singapore Wesco Full time

    As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction. **Responsibilities**: - Works with the Sales...

  • Strategic Account Manager

    3 days ago

    Singapore Wind River Full time

    Join to apply for the Strategic Account Manager role at Wind River 2 weeks ago Be among the first 25 applicants Join to apply for the Strategic Account Manager role at Wind River Get AI-powered advice on this job and more exclusive features. About Wind River Wind River is a global leader in software solutions for mission-critical intelligent systems. With...

  • Strategic Account Manager

    5 days ago

    Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesThe Strategic Account Manager will manage relationships with key corporate customers, drive strategic partnerships, and enhance customer engagement to support business objectives. This role involves identifying growth opportunities, expanding wallet share, and promoting cross-selling of financial products to meet revenue targets.Key...

  • Accountant

    4 days ago

    Singapore STRATEGIC MARKETING (S) PTE. LTD. Full time

    **Responsibilities**: - Manage and oversee daily accounting operations, including accounts payable and receivable, general ledger entries, and bank reconciliations. - Prepare financial statements, reports, and budgets to support decision-making processes. - Conduct regular audits of financial procedures to ensure compliance with regulations and company...

Strategic Account Manager

3 weeks ago

Central Singapore American Express Global Business Travel Full time

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.
This position is responsible for the execution of complex strategic relationship management and account development strategies in support of the Global Meetings Solutions value proposition. The Strategic Account Manager will provide thought leadership and strategic direction at a solution level and at a client/client portfolio level that drives client retention, revenue and profitability growth. This person will lead the client strategic meetings management relationship and associated strategies related to retention, contract management, revenue growth, profitability, expansion and overall account performance.
This role may require research and partnership with external industry groups.
What You’ll do on a Typical Day
**Client Account Management**:
Responsible for client retention, contract management, revenue growth, profitability, expansion and overall account performance.
Oversee the strategic direction of the client’s meetings management program including providing thought leadership into the strategic plan, program goals and quarterly business reviews
Partner with meetings operational teams, Travel, Card and other partners to deliver a comprehensive global relationship plan for the client.
Act as the main point of strategic leadership/relationship for the client contact coordinating the overall components of the meetings business and driving strategic development of the program
Develop the client growth strategy inclusive of consulting engagements, up sell/cross-sell of additional event engagements or program expansion strategies
Manage profitability of client portfolio (revenue, margin and receivables)
Operate in a team-oriented environment with a strong sense of responsibility toward team members and engagement objectives
Ensure deliverables and high quality and meet client needs
Reviews and updates the financial forecast with the financial data as required.
Reviews and approves monthly client financial settlement summaries and other billing documents.
Monitors team in order to achieve the highest profitability on assigned accounts by tracking labor, invoicing on a timely basis, updating reporting systems, collecting commissions, and understanding profit points within their programs.
When assisting with proposals, ensures cost sheet accuracy before initial presentation.
Strategize, analyze, forecast, implement and manage financial and operational measures to track results and ensure operational profitability.
Holds self and others accountable for business results.
**Relationship Management**:
Assists in growth opportunities within existing accounts in order to recommend and communicate additional sales opportunities to Account Managers and Business Development Executives.
Reviews, analyzes and takes appropriate action based on information received from surveys and departmental personnel.
Maintains active and past operated travel program history and review the history with Account Managers, and Business Development to identify meeting trends and new travel opportunities for clients.
Participates in client meetings, presentations and quarterly/annual business reviews to explain operational processes, review contractual statistics and workload, and resolve challenges.
Resolves customer inquiries which have been escalated, and coaches direct reports to research and resolve customer inquiries.
Communicates customer inquiries to Director which have the potential to escalate.
Participates in management meetings to ensure standardization of processes across SMM and to discuss solutions and service levels.
Resolves problems and removes obstacles through interaction with other functional departments.
Escalates obstacles while presenting solutions to Director.
Acts as an extension of the sales team and as an American Express Meetings & Events representative during site inspections, program operations, and client meetings.
Develops strategic partnerships with multiple contacts within client and supplier organizations.
Maintains proactive, positive, open line of communication with client to ensure understanding of expectations and client satisfaction.
Manages special projects as assigned by the Director.
Provide back-up support for Director
May require travel to destinations worldwide, in support of client site inspections, client management activities and/or program operations
Perform other duties as assigned
What We’re looking for
Bachelor's degree. MBA a plus
5-7 years of business experience
Minimum of 2 years Corporate Meetings Management industry experience
Minimum of 4 years client management experience
Experience in television, film, production a preferred plus
Experience and passion fo