
IT Operator
2 days ago
Job
- IT Operator
Provide single point of contact for incident, service request and escalation.
- Monitor, manage and maintain data centre operation and facilities.
- Manage equipment movement
- Daily monitoring of status
- Ensure proper running of the existing data centre systems.
- Perform tape mount and un-mount for the backup operation.
- Handle the portable media storage for off-site storage.
- Liaise with the vendor on maintenance and enhancement issues.
- Troubleshoot and report system incidents/problem and abnormalities.
- Resolve incidents related to routine problems or known issues.
- Adhere to service level agreement for response time and turnaround time.
- Able to work shift.
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