Business Process Associate

2 weeks ago

Singapore D.V.I SOLUTIONS (S) PTE. LTD. Full time

**Company Summary**:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better-whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.

**Position Summary**:
This role will drive business operations and strategies, including establishing scope and performing detailed business impact analysis in support of management decisions. Additionally, you'll define roles and responsibilities, establish and document requirements, escalate and ensure issues/decisions are resolved, create and manage implementation plans, and lead/participate in meetings at the operational and project level.

**Responsibilities**:

- Handle business operations from project management to business process analysis, reports generation, financial reports analysis and more
- Business/project analysis, including documenting business requirements, detailing issues and risks, and drafting business processes and data flows
- Data analysis, including data collection, synthesis, and translation of results into concrete actionable solutions
- Identify gaps between applicable requirements and current procedures/controls and participate in driving resolution of business
- With guidance, develop and implement solutions that strengthen business operating models, enhance the client experience, and improve efficiency and controls
- Define user acceptance test plans and test cases, coordinate and execute user acceptance testing and interpret, assess, and communicate results to enable signoff on deliverablesProvide implementation support, inclusive of process change management, and ensure those implementations meet company’s requirements

**Required Experience**:

- Open to fresh graduate from business, finance, supply chain or related field.
- Excellent communication and presentations skills across various stakeholders and senior management
- Excellent analytical and logical thinking to understand and analyse complex business processes
- Ability to analyse and resolve project-related issues and follow through with set objectivesAbility to deal with different stakeholder groups to elicit business requirements, procedures, and processes

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

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