Director, Occupancy Planning

JLL supports the Whole You, personally and professionally.
Essential

**Responsibilities**:
Perform tracking and management of agreed space and occupancy data sets within relevant technologies
Development of space solutions by analyzing occupancy, utilization and space data.
Manage the Tactical Occupancy Planning duties (e.g. Space Planning & Block and Stack Plans) including preparation of options/recommendations.
Contribute Strategic planning ideas with other members of the occupancy planning team to resolve campus/building-specific forecasts, needs, concerns, and issues.
Work with FM's and PM's on projects related to moves, space audits, occupancy, vacancy, and change management.
Collaborate with project and construction teams on large, multi-phase relocations/restacks..
To ensure accurate reporting of information (using IWMS tools) and foster critical relationships between various individuals and organizations such as Department Managers and/or Administrative Assistants to collect seating assignments.
Identify proactive needs/troubleshoot deficiencies to address concerns and initiate best practices.
**Additional Duties And Responsibilities**:
OPM provides guidance, support the connection and best operational practices as Singapore OPM lead.
First level escalation point for Country SSM/FMs.
Review Regional Reporting processes and metrics.
**Key Performance Measures**:
Team Feedback (Formal & Informal)
Timeliness & creativity used to resolve issues
Proactive initiatives to streamline business processes
High level of accuracy in all work output
Delight team members with your optimism, attentiveness and aggressiveness to solve problems
Demonstrate flexibility to support client service delivery and new tasks as needed
**Skills**:
Excellent English written and oral communication skills
Excellent MS Office skills and GSuite - confident with all packages, particularly PowerPoint & Excel / Slides, Trix & Docs.
Excellent organizational skills - able to balance daily demands with driving projects that support growth
Excellent attention to detail when maintaining documents and dealing with data
**Competencies**:
Experience handling multiple demands and an understanding of financials
Accurate with attention to detail and a strong work ethic
Relationship building at all levels
Ability to collaborate with others as well as work productively on your own.
Proactively bring solutions to management
Behavioral Competencies
Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
Helps others - Builds relationships, actively collaborates, helps others succeed.
Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
Business first - Focuses on customers and clients, business/financial acumen, JLL first
Inspire - Inspire others, creates vision and strategy, energises others.
Experience
5-7 years work experience within facilities, occupancy/space planning, occupancy management, or CAD/CAFM related roles
Previous experience in space/occupancy planning at a strategic level, plus experience with interior office renovations is highly desirable
AutoCAD and CAFM system experience are also highly desirable.
Strong PowerPoint and Advanced Excel skills (pivot tables, formulas, etc.)

**Qualifications**:
Bachelor's Degree in Architecture, Interior Design, Real Estate, or related field
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed