Assistant Manager

1 week ago


Singapore Ministry of Health Full time

**What the role is**
- The Agency for Integrated Care (AIC) is the appointed administrator for Healthier SG (HSG) (GP track) to drive the recruitment of GPs and co-develop the GP service journey with Ministry of Health (MOH). As a member of this team, you will be supporting the team to plan, develop and operationalise the critical workflows needed for the implementation of HSG. You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

**What you will be working on**
- Your key functions are:
1) Develop and maintain documentation of workflows required for the GP service journey from GP onboarding, submission of care reporting, claims processing of GP annual payments and GP IT Enablement grants to reporting to clusters and MOH.
2) Implement and optimise processes by identifying operational requirements and opportunities for improvement through process streamlining, automation tools and better data management.
3) Work collaboratively with internal and external stakeholders to plan and implement changes such as communicating roll-out plans, training users to adopt new systems or follow new processes.
4) Support the development of IT and data systems, including business requirements and logic for IT systems, perform User Acceptance Testing and troubleshooting of system behaviours.

**What we are looking for**
- Tertiary qualification
- Strong in systems thinking, analytical and problem-solving skills.
- Meticulous and resilient.
- Good written and verbal communication skills
- Proficient in Microsoft Excel, Word, PowerPoint and Visio
- Experience in Tableau or other data visualisation tools an added advantage
- Ability to thrive under pressure in a fast-paced and rapid changing environment.



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