Hospitality Manager

2 weeks ago

Singapore Agemer Limited Full time

**Job Opportunity: Hospitality Manager**

**Location**: Singapore
**Salary**: $56,800 USD per annum
**Core Hours**: 8-hour shift within service hours of 08:30 - 17:30, with early evening shifts as needed.

We are currently seeking an experienced Hospitality Manager for a dynamic role in Singapore. The core responsibilities involve providing excellent service to clients and guests, maintaining high standards in all duties, and offering flexible business support. This is a hands-on role that actively seeks opportunities to enhance efficiency and improve the overall business environment.

**Responsibilities**:

- Act as the single point of contact for all F&B and Event Management requests.
- Track and report all F&B Event Management requests, developing management reports and insights.
- Develop service improvement initiatives to enhance hospitality for internal client staff and external guests.
- Support the sourcing of new caterers, F&B, pantry supplies, employee experience, and hospitality vendors across APAC.
- Order and deliver catering and hospitality services according to bookings.
- Develop client knowledge and actively seek opportunities to surprise and delight.
- Gather and share client feedback with the line manager.
- Interface with the Facilities team regarding observed cosmetic building repairs.
- Provide corporate event project management as required.
- Discuss training needs or requests with the Coordinator/Manager.
- Ensure rooms are set up correctly according to booking requirements and oversee stock control for consumables.
- Work flexibly with the Receptionist based on business needs.
- Provide coverage support for the Receptionist during the lunch break.
- Ensure all areas of responsibility are presentable at all times.
- Maintain cleanliness of pantries/hospitality storage rooms.
- Utilize visitor registration and room booking systems efficiently.
- Generate reports as required.

**Requirements**:

- Minimum 5 years’ experience in a hospitality role.
- Strong customer service and complaint handling skills.
- Excellent organizational and multitasking abilities.
- Dynamic, action-orientated, and able to meet deadlines.
- Ability to build and maintain relationships at all levels.
- Maintain confidentiality in all business-related matters.
- Enthusiastic and approachable personality.
- Excellent communication skills in English (written and verbal).
- Proficient in MS Office suite, especially Excel and PowerPoint.
- Good data analytical skills.
- Ability to work independently and take initiative while being an enthusiastic team player.

**Salary**: $56,800.00 per year

**Experience**:

- Hospitality: 5 years (required)

Ability to Commute:

- Singapore 039190 (required)

Ability to Relocate:

- Singapore 039190: Relocate before starting work (required)

Work Location: In person

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