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HR Operations

3 weeks ago

Singapore Singapore Full time

**Key activities/responsibilities**:

- Accountable for Employee experience related to the above areas of competence, ensuring high quality and fast execution
- Provide customer service through inquiry management and resolution
- Perform specialized process administration ensuring perfect execution in line with Headquarter guidelines (eg. Salary review, reporting, etc)
- Serve as point of contact with Headquarter Total Reward Center of Expertise
- Generate operational reports and analyze data to identify continuous improvement opportunities
- Process data changes related to the above processes in HR System where needed (ERP: Oracle)
- Process all transactions related to the above processes. Process HR transactions and payments
- Maintain HR systems (including data quality) and perform configuration activities
- Ensure compliance with local rules & legislations in personnel administration, payroll and Total Reward processes, being always updated on new rules & requirements for the Singapore APAC HQ
- Develop localized HR Policies for the Singapore APAC HQ

**Experience and Qualifications**
- Undergraduate Degree in Human Resource Management desirable but not essential
- Minimum of 5 years' experience working in HR Remuneration/ Operations/ HR Analyst / process improvement type role

**Skills and competencies**
- Attention to detail and focused on continuous improvement in HR processes; a passion for analytics and technology/systems
- Highly organised
- Solid Excel skills with the ability to develop and enhance reports
- Excellent customer service understanding and service delivery orientation
- Superior communication skills
- Knowledge of PayGlobal and Oracle would be advantageous
- Strong team focus - with a "can-do" attitude aimed at continuously building and improving a team dynamic
- Ability to work calmly under pressure
- A strong role model of Amplifon values