Assistant Head, Operations

2 days ago

Singapore LINKEDCORP HR CONSULTANCY PTE. LTD. Full time

**Job Scope**
- **Management Duties**
- Oversee daily hostel operations as per SOPs.
- Align YWAs and NRCWs with organizational philosophy.
- Foster positive staff-resident-stakeholder relationships.
- Manage staff morale, motivation, discipline, and training.
- Support HOD with budget and manpower planning.
- Lead departmental meetings and achieve departmental goals.
- Implement trauma-informed practices.
- Guide new staff onboarding with proper documentation.

**-Operational Roles**
- Step in as shift staff when required.
- Plan fair and effective rosters.
- Ensure SOP compliance in daily hostel operations.
- Coach YWAs and NRCWs to excel in their roles.
- Coordinate with other departments as needed.
- Manage departmental documentation and reports.
- Assist HOD in SOP reviews and amendments.
- Chair disciplinary investigations and oversee hostel processes (e.g., checks, safekeeping).

**-Development Functions**
- Support HOD in staff development planning.
- Help improve processes to meet Ministry requirements.Attend courses for personal and professional growth.

**-Taskforce Participation**
- Lead department taskforces.
- Represent the department in inter-departmental initiatives.

**Requirements**:

- Leadership, inspiration, and team coaching skills.
- Willingness to work rotating shifts.
- Independent, resourceful, responsible, and firm.
- Degree or Diploma with 2+ years of management experience.

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