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Treatment Coordinator

3 weeks ago

Singapore YKB GROUP PTE. LTD. Full time

**Job Highlights**:

- Positive & nurturing work culture
- Competitive remuneration package
- Training & career development opportunities

**Main Responsibilities**:

- Responsible for presenting and closing the Invisalign treatment plan
- Improve the customer service at the outlet
- Spend quality time with patients to learn patient’s specific needs, support patient throughout the process and welcome new patients
- Work with the dentist to organize a comprehensive treatment plan
- Communicate effectively with patients for financial option, offering payment plan options
- Performs necessary duties associated with checking patients in and out, record treatment information in the system
- Set follow up consultation with patient and present treatment plan to patient and schedule treatments planned for next appointment
- Manage the daily, weekly and monthly calendar to meet the Practice’s production and collection goals
- Any ad hoc duties as requested by the Area Manager

**Qualifications**:

- At least 1-2 years of experience is required
- Willing to work night shifts and weekends
- Computer literate
- Experience in orthodontics is added advantage

**Additional Information**:

- Good communication in English and follow-up skills
- Able to multi-task and work in a fast paced environment
- Observe good work ethic and display good moral standards
- Adaptable and flexible with working arrangements
- Team player
- Able to work independently with minimum supervision