Front Line Associate

6 days ago

Singapore Western Union Full time

**Front Line Associate / Teller / Customer Service Officer (Full-time) - **Singapore**

Do you possess exceptional customer service skills? Do you want to join a global company that is committed to moving money for better? Join Western Union as a Front Line Associate / Teller / Customer Service Officer (Full-time).

**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful**

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

**Better starts and ends with the customer**

You will be responsible for welcoming customers, providing them with guidance & help in processing their transactions. Another aspect of your role is to ensure that all transactions are performed in accordance with our compliance rules and you will professionally deal with customers inquiries in a timely manner.

Here are some skills, attributes, and qualifications you will have:

- Customer service experience in money transfer operations
- Problem-solving skills
- Experience in cash management
- Strong communication skills
- Fluency in English and other languages preferred
- Proficiency in MS Office tools
- Able to work on weekends

**Join us, and let’s connect the world**

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

**Job Types**: Full-time, Permanent

**Salary**: $1,900.00 - $2,000.00 per month

**Benefits**:

- Employee assistance programme
- Health insurance
- Professional development

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Overtime pay

License/Certification:

- right to work in Singapore (required)

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