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Product Support Engineer

2 weeks ago

Singapore Rapsodo Full time

Are you a talented engineering graduate with a passion for embedded systems, computer vision, and machine learning? We have an exceptional opportunity that will kickstart your career and provide you with invaluable experience as a Product Support Engineer. Join our innovative team and contribute to cutting-edge technology solutions while honing your skills in software and product support.

As a **Product Support Engineer**, you will play a pivotal role in ensuring the success of our products by providing exceptional technical support and expertise. You will work closely with our development teams to troubleshoot, debug, and resolve complex issues related to embedded systems, computer vision algorithms, and machine learning models. Your insights and problem-solving skills will be crucial in ensuring the highest level of quality and customer satisfaction.

**Responsibilities**:

- Provide exceptional technical support for our cutting-edge embedded systems, computer vision, and machine learning products.
- Collaborate closely with cross-functional teams to identify and resolve complex technical issues in a timely manner.
- Debug, troubleshoot, and optimize software and hardware components to ensure optimal performance.
- Conduct thorough product testing and validation to ensure the highest quality standards.
- Continuously enhance product documentation, knowledge base, and support processes to improve efficiency and customer experience.

**Requirements**:
**Qualifications**:

- 2 years’ of software and product testing experience. Fresh engineering graduates are welcome to apply.
- Bachelor's degree in Engineering, Computer Science, or a related field.
- Strong passion for embedded systems, computer vision, and machine learning.
- Solid understanding of programming languages such as C/C++ and Python.
- Familiarity with software development methodologies and debugging tools.
- Experience with testing and validation of software and hardware systems.
- Knowledge of computer vision algorithms and machine learning concepts is a plus.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and customers.
- The ability to communicate technical information clearly and succinctly to both technical and non-technical team members.

Why Join Us:

- Exciting opportunity to work with cutting-edge technology in embedded systems, computer vision, and machine learning.
- Collaborative and inclusive work environment that fosters innovation and continuous learning.
- Opportunity to make a meaningful impact and contribute to the development of _data-driven sports technologies_ designed to empower athletes and coaches to cost-effectively analyze and improve performance.

Join a dynamic team of passionate professionals who share a common goal of revolutionizing the sports tech industry.

If you are a fresh engineering graduate looking to launch your career in embedded systems, computer vision, and machine learning, join us and be part of our exciting journey to shape the future of sports technology.