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Assistant Director

2 weeks ago

Singapore SYNAPXE PTE. LTD. Full time

Collaborate with team members to ensure successful onboarding, adoption and maintenance of the tools
- Work with incident, problem and change managers to implement requirements for APM.
- Work with project team, finance and institution on cost recovery model for KTLO activities
- Manage and present KPI reports to senior management
- Ad-hoc tasks in areas such as audits, risk management, impact assessment and disaster recovery activities

**Requirements / Qualifications**:

- Bachelor’s degree in computer science or other highly technical, scientific discipline
- 10-15 yrs of Technical / Application experience
- Proven client engagement experience / vendor management experience
- ITIL v3/v4 certification and strong service oriented experience / background
- Ability to establish and manage processes and practices through collaboration and the understanding of business