Customer Support Specialist

1 week ago

Singapore INFORM SOFTWARE PTE. LTD. Full time

**What you can move with us**:

- With your expertise, your primary responsibilities will be to provide technical support to our customers during the implementation, installation, and configuration phases. This includes customer support for the use and maintenance of our Industry 4.0 software product family. Together with your colleagues in a cross-functional team, you will support a close customer base with specific contact persons.
- In doing so, you will provide important technical support regarding the customer's production-critical infrastructure.
- You will be responsible for the coordination and implementation of complex updates and analyze possible faults in our customer systems via remote maintenance in close cooperation with our development department.
- You will actively shape the conceptual design and implementation of process and product improvements.
- Possibility to travel to international customers.

**What you bring along**:

- Completed training as an IT specialist in system integration or a degree in the field of (business) informatics, mathematics or similar.
- Ideally 1-3 years of professional experience in IT support or a comparable position.
- First experiences with remote maintenance connections and virtual machines are a plus.
- Customer centric work ethic, good communication skills, and a solution
- as well as customer-oriented working style.

**How we value your work**:

- You will work in our office in Singapore after a successful orientation period at our headquarter in Aachen / Germany.
- We support employees to have flexible working hours.
- Your personal growth is one of our focuses, therefore we have long-term career development program, including a wide range of further training opportunities.

  • Customer Support Specialist

    2 weeks ago

    Singapore beBeesupport Full time $2,200 - $2,500

    Customer Support SpecialistWe are seeking a skilled Customer Support Specialist to provide top-notch support to our customers. As a vital member of our team, you will be responsible for ensuring seamless customer interactions and efficient order processing.">

  • Customer Support Specialist

    1 week ago

    Singapore beBeesupport Full time

    Customer Support Specialist We are seeking a skilled Customer Support Specialist to provide top-notch support to our customers. As a vital member of our team, you will be responsible for ensuring seamless customer interactions and efficient order processing. ">

  • Customer Support Specialist

    2 weeks ago

    Singapore beBeeLogistic Full time

    Customer Support Specialist We are looking for a skilled and experienced Customer Support Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support.

  • Customer Support Specialist

    1 day ago

    Singapore STACS Full time

    **Customer Support Specialist**: We are looking for a Customer Support Specialist to assist our customers when exploring or/and using our products and services. - The Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this...

  • Customer Support Specialist

    1 day ago

    Singapore SGiMED The Healthcare Systems Company Full time

    For the role of Customer Support Specialist, you are someone who is proactive and has a keen eye for details. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who's able...

  • Customer Support Specialist

    2 weeks ago

    Singapore beBeeCustomerSupport Full time $2,500 - $4,500

    Job Title: Customer Support Specialist">We are seeking a skilled and customer-focused Career Professional to join our team as a Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients across various communication channels.The ideal candidate will possess...

  • Customer Support Specialist

    2 weeks ago

    Singapore beBeeCustomerSupport Full time $4,000 - $6,000

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and dedicated customer support specialist to join our team.Job Description:As a customer support specialist, you will be responsible for ensuring that customers have immediate access to all software products purchased.Ensure high-level of customer satisfaction by responding to support...

  • Customer Support Specialist

    1 week ago

    Singapore beBeeSupport Full time $4,000 - $6,000

    Customer Support SpecialistOur organization is seeking a highly skilled Customer Support Specialist to join our team. This role involves delivering exceptional customer service through various communication channels, ensuring that customers receive timely and effective support.Key Responsibilities:Provide top-notch customer support via phone, email, and...

  • Customer Support Director

    5 days ago

    Singapore ATR EASTERN SUPPORT PTE LTD Full time

    The Customer Support Director is the prime interface and point of escalation for any major issues arising from the Customers which require coordination within the company. As Customer Support Director, your mission will include: - Developing and maintaining relationships with a portfolio of Airlines. - Strengthening the relationship with ATR Operators and...

  • Customer Support Director

    1 week ago

    Singapore ATR EASTERN SUPPORT PTE LTD Full time

    Our customers’ success is our success. ATR Customer support strive to ensure customers’ operating needs are being met at the highest level. Having strong relationships and deep understanding of customers operations are of significant value to us. As Customer Support Director, your objective will include: - Developing strong understanding of customer...